Room was comfy and very spacious. Location was so central and was a short walk to all the attractions in Queenstown, be it activities, restaurants or shopping. It was a splendid neighborhood to stay with a park right next door. The breakfast was nice and there was the happy hour in the evenings where guests can mingle and have drinks. Enjoyed the complementary bottle of wine given on our first night. While there is on-site parking, there is ample free street side parking too. If in Queenstown again, would definitely stay again. Cheers!

Nothing, all good :)

Rooms were large, with a small patio including chairs, and gave a great view of mountains. Beds were very comfortable and the staff very friendly. Happy hour in the lounge every day for free, with a choice of wines and beer together with snacks. This felt more like staying at a friend's home rather than a hotel. Highly recommended

There was nothing I did not like.

The location was close to town. The arty decor was lovely, and the use of dark jewel tone colours made the environment very cosy. Having a good continental breakfast available was great and complimentary sodas, water & milk available 24/7 was a nice touch too. Liked that entry was via a numerical key pad making for good security. The staff were great and very friendly, made you feel very welcome.

The only thing was the bed, great if you like a softer bed not so great if you’re used to a firmer bed. Left one of us very stiff and sore.

Loved everything. Alyssa and Craig were fantastic and so helpful. Rooms cleaned and refreshed daily. Excellent heating, water pressure and wonderful heated floors in the bathroom. Block out blinds were a god send. 🙌 and Happy hour was so appreciated 💓 and a lovely touch to meet fellow travellers. Wonderful light breakfast and snacks for the room. Can not fault this hotel and the staff.

No issues at all. Nothing

The staff were incredibly good - super friendly and super helpful (but not over the top - just perfect service). The location is great - not right in the heart of the city, but only a short walk away, so quiet but central. The bed was very comfortable and the curtains were very effective at making the room dark for sleeping. Happy hour was lovely - relaxation with free wine and nibbles at the end of the day.

Breakfast was just so so. Parking was a little difficult to find.

The hotel was very stylish and was in a great location. The beds were very comfy and the rooms was extremely spacious. All the staff we met were very accommodating and helpful.

I did think there were things missing for this being 5*, like no robes, no Bluetooth speaker, and no option for cooked breakfast - there isn't a real dining room or bar. We had a lovely stay, but I'm surprised it rates 5*. There is limited off street parking so advise booking in advance.

The room was nice, windows open, big bathtub with bath salts, very friendly helpful staff, close to waterfront stores restaurants. Complimentary room snacks, cold water in fridge.

Coffee. Espresso machine in room or instant, milk in fridge no way to heat it up = cold coffee. Went down for breakfast, same thing. Asked for hot milk, staff obliged. Better brand of coffee pod for espresso maker would make it taste less like motor oil! Do not recommend breakfast, choose a cafe instead. Limited choices, if they added a few things like yogurt fruit other than whole apples, it would be ok. Pastries were fresh.

Quiet location a short walk from the city centre. The size of the room itself was spacious. Bed was pretty comfortable. Breakfast was simple but adequate. Modern decor was a nice touch. Parking availability either on site or off street. Nice bottle of Pinot welcomed us as well.

Some of the rooms (bedroom & breakfast area) were little dusty. Bathroom doesn't quite scream "5 star". No lift.

Absolutely everything. The location is perfect, so close to the city centre. The beds are comfortable, the bathrooms have a lovely big bath to soak in after a day out and the decor is quirky and homey. We enjoyed the continental breakfast provided and the evening happy hour was a delightful surprise. Most importantly all the staff were wonderful. Parv is an excellent manager and it shows in the attitude of the staff, nothing was too much trouble and they were all friendly and helpful. Definitely recommend you book here for your Queenstown holiday.

Nothing

Happy Hour was a fab way to relax, meet and share holiday tips with other guests. Another memorable aspect was the individual decor which made it less corporate. Little extras like drinks and snacks readily available were much appreciated. The hotel was so handy for the entire of town, just a short stroll.

I liked the breakfast but my husband wasn’t so keen. It was close to the centre but this meant there were no views.