I had a truly wonderful stay at this hotel. From the moment I arrived, Louis was incredibly professional, welcoming, and supportive his attention to detail and care made all the difference. The housekeeping team also deserves special mention; they were always cheerful and smiling, which added a positive vibe to each day. The room exceeded all expectations, spotless, beautifully arranged, and honestly better than what I have experienced in some 5-star hotels. I highly recommend this place and would definitely return. Exceptional service and hospitality!

Nothing

We recently had the pleasure of staying at Continental Park in Lucerne, and I can’t say enough about how wonderful the experience was. The staff were incredibly welcoming and went above and beyond to ensure we had a perfect stay. They even upgraded us to a larger room and allowed us to check in early, which made a great first impression. The room was immaculate, spacious, and had all the modern amenities you could ask for. The facilities throughout the hotel were top-notch, and everything worked seamlessly. The breakfast was excellent, offering a wide variety of high-quality options to start the day right. The location is great —just a short walk from the train station. If you're looking for a hotel that combines comfort, service, and convenience, I highly recommend Continental Park.

Nothing :)

Central location within 3 minutes walk from the river and wooden bridge. Well designed rooms keeping the old outside design with modern inner design and furniture. Friendly staff giving, spacious parking in the basement garage of the hotel. Great restaurant with outstanding dishes.

The slow elevator.

The room size was perfect for a family of 2 adults and 2 kids. Staff in the reception were amazing and so helpful. The location is close to the Old town and within walking distance around 15 mins. The hotel offers car parking which is underground and so secured. I would definitely come back and recommend this hotel.

Breakfast can be improved.. more pastry options, more cheese and vegetables will make a difference.

Very nice and service-oriented staff. Fantastic location - 150 meters to track 3 at the railway station, still calm and quiet! Perfect breakfast.

The price/performance ratio is extremely high. Round 300 CHF for a rather small room with brown wall-to-wall carpet and not that up to date furniture is not OK. I understand that you can fill the hotel at these prices anyway, but it doesn't feel right that you charge a price that to most guests feels like a rip-off. It destroys the whole stay at this very nice hotel.

Very nice and service-oriented staff. Fantastic location - 150 meters to track 3 at the railway station, still calm and quiet! Perfect breakfast.

The price/performance ratio is extremely high. Round 300 CHF for a rather small room with brown wall-to-wall carpet and not that up to date furniture is not OK. I understand that you can fill the hotel at these prices anyway, but it doesn't feel right that you charge a price that to most guests feels like a rip-off. It destroys the whole stay at this very nice hotel.

Location was perfect for a short stay in Luzern, very close to the train station and easy walking distance to the old city sites, A wonderful surprise was the hotel restaurant Bellini Locanda. We had a fantastic meal outside in the park next door, only available in summer months weather permitting.

Room was comfortable, nothing exceptional

We had a wonderful stay at Hotel Continental Park in Lucerne. The location is absolutely perfect—just across the road from the main train station, making it incredibly convenient for travelers. It’s also within walking distance to the Old Town, Lake Lucerne, and plenty of restaurants, fashion boutiques, and souvenir shops, especially those selling Swiss watches.

Location was great, right next to train station and grocery store but not loud. Clean and helpful staff. Nathalie was very kind and helpful.

Another hotel in Luzern gave us free water in the room each day. I thought it was a little mean to leave out a Toblerone out in the room that was not included.

Central location. Rooms was spacious and clean. Parking in the basement garage of the hotel is very convenient. The staff extremely helpful, welcoming and attentive. Exceptional service and hospitality.

Nothing