The place was clean, comfortable beds, good air-con, 2 x balconies, great central location with plenty of squares, tapas bars, food market, shops and other sights nearby. The staff were very helpful and friendly, especially to our four year old son, who loved chatting to them every time we entered and exited the building. Organising access out of hours was a breeze which was much appreciated as our flight arrived quite late. We were also able to leave our luggage for a few hours after check-out so we could explore the city a bit more before flying home. Highly recommend

The only thing I could really say is that the kitchen area could have been better stocked. There were minimal plates, glasses, cutlery etc but we just about got by. But this is really only a small bone of contention and we felt it mainly because our son has allergies so we had to prepare a lot of food at the apartment. Normally in Madrid you would eat out a lot more so this wouldn't be an issue.

Our apartment was just as pictured. Newly renovated ikea-feeling rooms in an old building that had several similar apartments and central reception. The building has very thick walls and small high windows- so no outside noise even thought it's a busy area (although very little vehicle traffic right outside). My teenagers slept on the pull out couch and they said it was comfortable! (As was the actual bed). Plenty of side chairs for when the sofa was pulled out. Great shower. We didn't use the kitchenette, but it seemed well-equipped. This location is almost directly across from Mercado San Miguel which was super convenient, but also a busy zone. But inside the building was like an oasis. Very quiet. Helpful front desk. When we arrived we weren't quite sure where to go - look for the enormous old wooden door.

Just a little hard to know where entrance was, but maybe that was just us being new to Madrid. Directly across courtyard from "Amicas." Huge wooden doors, we just guessed on hitting the top buzzer and then a lovely person from reception was right at the door.

Position to the city centre was excellent, especially being opposite San Miguel markets and within walking distance of most sights. Much easier and more accessible to walk than to catch a bus as the traffic is very heavy. The apartment was lovely overlooking the Plaza del Miiranda but considering how close it was to everything, it was still very quiet. Plenty of room. We were there during the power outage in Spain but the staff there were extremely helpful and accommodating since we arrived so late. Always very friendly and willing to help in any way.

It would have been nice to have washing facilities and to access the carpark there were lifts but still stairs to access the lifts. Also the carpark is quite narrow (as are the streets) so you wouldn't want to have a large car.

The place is in an unbeatable location but a bit hard to locate if you come with car. The manager lady was very helpful, quick, and professional to handle some issues. we considered her services were the true value of the property. The other lady Paula kept calling us two days before we arrived, to ask us to try to get there before 5pm, (which is very annoying) and seemed wanted to leave sooner than our ETA 8pm, but she did wait for us after we argued the check in time is until 9pm and we definitely needed help with the parking situation.

The Gate was too narrow for cat to go through, and the sensor didn’t work , there were always crowds in front of the gate and the building, it eventually caused minor scratches on our car when we left and it was very stressful to get in and out. If those issues improved, still recommend to come back.

Great location - it was near the food court market Mercado de San Miguel. Only 30-45 min away from the airport by taxi. A few restaurants were located downstairs. But it was still very quiet and safe at night. The building itself was historic, which is very intriguing. The apartment was neat, clean and spacious. The wifi works well. The sign says that hot water is limited but we had no problem with that at all. The supply was quite sufficient. The staff were very friendly. We had issues opening the safe to take our keys because of a late check-in, and the lady who answered our call was very patient and helpful.

We were greeted warmly and the process was quick and easy. The apartment was a great size, lots of room, light and amenities with everything in working order and good conditions. The style and comfort was modern but in a historic building and in an ideal location for what we wanted to do while in Madrid.

Oddly there was a bit of grit/sand on the master bath shower floor. it didn't bother us but seemed that perhaps someone didn't clean up after doing some tile repairs or other maintenance. (guessing). The rest of the apartment was spotless.

The location was perfect, near to everywhere. Staff on the reception were very friendly and helpful. The apartment was clean, comfortable, and cosy (it would be much better if there was a balcony). I cam mention that the ac system was working perfectly, the bed was very comfortable and good size, there was always hot water. Amazing place to stay. I hope we come again in the future.

Most of the things were perfect. The only few things we didn't like. One is that the bad smell was coming from the bathroom, but probably this problem is happening everywhere in the city. The other is that they are supposed to leave some things in the kitchen like coffee, tea, sugar, etc. ( i think that are the basic things that almost every booking apartment or hotel is providing)

The location was superb, super clean and the staff was very friendly and helpful. It was also very quiet and the apartment was in excellent condition. If I come back I will most certainly reserve in the same place.

We got the attic and the ceiling was sometimes too low. I am 192 cm tall and I hit my head a couple of times and so did my wife. The sofa bed was not very comfortable but good enough for the kids. I also missed some hangers for the coats at the entrance.

10/10 loved this place. Before we even arrived they were communication forward which felt so welcoming especially when traveling to a new country. The rooms were lovely all a little different but super cute. Beds so comfortable- slept like a baby every night. Location is great for Madrid close enough to everything but quiet so you would never know. We will only stay here and will recommend to All

The staff on location are very nice. We forgot the charging cables. They let us borrow what they have, and help recommend good restaurant and coffee shops. We sent quite a few messages to the property via booking.com and the responses were very fast. The location is fabulous and safe. It is within the walking distance to most popular tourist spots. The facility is very clean. We are very impressed.