The hotel is only a 10-15 mins bus drive away from the airport, which is very convenient after or before a long flight. The staff was very friendly. There was complimentary coffee/ hot chocolate and cereals in the hotel, which was great to have as a snack. The bus that connects the hotel to the airport runs approximately every 10-15 minutes if I remember correctly, the ride is between 6 and 8$ per person (depends which direction you go, to or from the airport) and is super convenient.

Room was a bit small, we had two big suitcases with us and it was difficult to have both opened at the same time. But was OK since we only stayed one night.

Absolutely loved that the place was clean and that I could control the room temperature as this makes a big difference when staying in a place like this. The tea and coffee area in the reception area is an extra bonus. The ease of catching a bus to and from the airport is the reason I always stay at the IBIS - the added bonus of being next to a shopping centre and restaurant in a matter of minutes. Thank you so much for providing a great service to those that live overseas and travel to NZ periodically.

Nothing comes to mind as I feel that all areas were covered. Very helpful receptionist staff that were friendly and always accommodating. Keep up the good work.

Once I realised that the included breakfast was no longer applicable and changed my booking to a cheaper room, I was very happy with where we stayed. It was an easy shuttle to the airport the next morning and had a few shops and restaurants nearby. Nice area downstairs to sit and eat if you wanted to. Complimentary coffee machine or selection of teas available. The rooms are small but perfect for one night before heading to the airport.

Hotel is still being advertised with included breakfast option which equates to $25 each. We were told just before arrival that they don't have a breakfast cooked onsite but we could have a voucher to be used at the local restaurant. I was not happy with this and cancelled the room we had booked and rebooked a cheaper option. We chose to eat elsewhere.

I liked the location as it was close to the airport and perfect for a "no rush" short trip to your flight. It beats the uncertainty of the morning peak hour traffic. I liked that it's across the road from the supermarket, and that was convenient for food and snacks. Furthermore, there were other shops where you could find things you had forgotten. Also, right across the shopping center carpark, were fast food stores if you wanted to partake. There were also restaurants close by. In all, l think the location is excellent as regards the airport, as we're the stores. There is a bus to both the international and internal airports. Cost was cheap.

1. The location is very convenient; it's a 20-minute walk from the airport or you can take the paid yellow bus (one way ticket is NZD 8 per person if bought from the airport ticket machine, NZD 6 per person if bought from the ibis hotel lobby). 2. There is a public area next to the lobby equipped with a microwave, cold water dispenser, hot water dispenser, cutlery, plates, and a free coffee machine (offering black coffee, mocha, flat white, latte, hot chocolate, and hot milk). 3. The hotel staff are very friendly and patient. 4. There's a supermarket right next to the hotel, making shopping very convenient. 5. The room is small but very clean, making it suitable for short stays.

1. The soundproofing is poor; you can hear noises from the hallway or adjacent rooms, so it's easier to sleep if you bring earplugs. 2. Both the room and bathroom are small. The shower room can accommodate an average-sized woman of 160cm, but an average-sized man of 180cm might frequently touch the walls of the shower room.

the rooms are small, but when you're by yourself it's the perfect place to relax, freshen up and repack if you have a flight the next day.

In the 3 person rooms you have 2 beds on the ground and 1 bunk on top. In some of the rooms the bottom beds are 2 single beds instead of 1 double bed. in this case there is a small shelf screwed into the wall between the 2 single beds, which prevents you from pushing the 2 single beds together. It would have been better if that shelf wasn't there or if it was easily removable, so you can simply push the beds together. I was by myself, so it would have been nice to turn the 2 single beds into 1 double bed. The shelf prevented me from doing that unfortunately.

Always great staff....so welcoming. We stay there regularly. Easy walk to and from the airport and even to Manawa Bay Shops. Beds comfortable. We were on 6th floor and the room was right next to ? water cylinder?aircon units and very noisy in the evening...like a huge tumble dryer. My husband wears hearing aids and he could hear it with no aids in! The wall was vibrating next to the bed! Staff immediately moved us 4 doors along to a bigger room to escape the noise...at 9pm. No.problem.

It's a budget hotel but if you realise that, there is nothing to dislike!!

Helpful staff, thanks for the wake up knock. The hot chocolate, peppermint tea and biscuits were a welcome bonus when I arrived early morning. The bed and bedding were very comfortble as was the hot shower with great water pressure.

Guests were arriving and departing often, not all were considerate to people sleeping even though there were reminder signs up. To the lady with the loud voice talking on her phone for 20 mins at the elevator at 5 am, even though my room was way down the hall, you woke me up. I will never forget your voice or your conversation

Considering the proximity to the international terminal, this accommodation is great value for money. There are multiple quick and easy food options nearby, including a supermarket and also an outlet centre. There's also a cheap transit bus you catch right out the front to get to the airport the next day. It is of course a very small room, but we knew it would be so were under no illusion of a spacious room when we checked in. Bathroom was small too but clean and good shower pressure as well.

The bunk beds were quite firm, but the kids seemed to manage fine.

We are very impressed! This hotel has it down pat - very comfortable room for a couple with sparkling clean bath and linens and good airflow. Desk staff is wonderful - did an exceptional job both times we stayed at the Ibis. Space in the room is tight, but the bed was very comfortable, and that's more the European/Asian travel style and it's absolutely fine. A bit of breakies is offered. It would be helpful to have a sign giving the location of the coffee shop in the same building around the corner. The employee we asked was unable to give us clear directions on that.

Transportantion from nearby airport to hotel is confusing. From the hotel to airport is fine, but hotel instructions need to pinpoint the location of the Yellow Bus, which runs for most of the day approximately each 1/2 hour. We dragged our suitcases all around the perimeter of the airport late at night trying to find the bus, and we asked many people along the way for the location and no one seemed to know. Finally we found it after more than 45 minutes. The hotel sends instructions, but with airport construction and lack of signage, the instructions are unclear. Please provide pinpoint instructions to newcomers. Thank you!