The room was very clean, the hotel had parking right next door, a fan in the room which was great as it was too noisy to leave window open (the room was v warm) and this acted as white noise AND helped with the temperature so we slept like babies, good buffet breakfast. Good pillows and although the mattresses were a bit softer than I usually have, they were v comfortable. Great having a fridge and tea making facilities in the room.

No plugs or USB ports anywhere near the beds and didn’t like the crowd of smokers at the entrance when we arrived as the whole reception stank of cigarette smoke. It wasn’t as bad the rest of our stay

location. literally yards from Lime St. Station and relatively quiet but we always take ear plugs as we like the window open.. staff super friendly and helpful. Good breakfast too. Lovely large TV for when the weather was awful one night. Small fridge, complimentary bottled water and cookies as well as shower gels etc. Lively crisp linen. Very clean with daily house keeping. Shower was pretty decent too. Easy tu use safe in the adequate wardrobe. Overall, an ideal spot just 10 minutes walk from everywhere.

lack of light in the room/bathroom (speaking as a lady) no mirror at the desk and plug not near enough to the mirror in the hall for hair dryer. Beds too soft (but that's just my personal preference)

Location in Liverpool centre is just perfect for all attractions including the Liverpool Empire and Christmas markets. The hotel is also right near to Lime Street Station which is great if you are travelling by train although we did drive there this time and the free car park adjacent to the hotel was a bonus. The rooms are very nice and comfortable. The restaurant has excellent quality food and the staff are very pleasant and helpful.

Room 268 which we stayed in was at the end of quite a long corridor and although a very nice room there was an annoying and intermittent external loud/ vibrating noise from some kind of fan or extractor outside which started just after 8am then continued through most of the day. The other thing we did not like was in the Castaway bar there was a continuous loop of loud cover music that became very hard to listen to after it had been played for hours over and over again on the speakers. We think the choice of background music could have been better or more varied and maybe the volume could be turned down a little?

Very clean and welcoming reception area. Real close to rail station at Lime Street. Luke made us feel very welcome on arrival. Room was very good. Spotless. Reported a couple of 'wee' issues on check-out (i.e. to tighten a door hinge and inspect a slightly loose window handle) - room 414. A few more 'real' tea-bags in room would be welcome. Nice cookies supplied and 2 bottles water was a lovely touch. Never tried coffee machine. Trying to squeeze the toiletries out of bottles did prove challenging. Ended up unscrewing lids. Ground floor restaurant looked fantastic and very posh. Having the separate entrance to Castaway bar is priceless. The offer to purchase dressing gown robes was 'nice' at £35. Bed was comfy. We would have preferred a few more,slightly firmer pillows. Saying that, slept like a log!

No faults that we were faced with.

The hotel is a short stroll to the city centre and next door to the train station. Lovely staff, clean spacious rooms, great dining and a bar with a happy hour every day. We stay a lot and if there is a problem the staff sort it out straight away. We have stayed 3 times in the last 2 months so they must be doing something right.

The only problem was that there was only one lift working which caused a bit of a delay. When we stayed a couple of weeks again the other lift was unavailable. This was because they are upgrading the lifts, so they couldn’t really do anything else but close one down at a time.

This hotel is a good location. Parking is free which is a bonus. The staff are friendly and approachable. The bed is so comfortable. There are baths in the room which is also a bonus and the towels are supper white and thick. On entry to reception, the very large fish tank was very dirty. Usually this attracts your attention for its cleanliness and the beautiful fish inside which is sad now. The bar closes at usual pub times which is a bit disappointing but wetherspoons is just a very short walk. Unfortunately only one lift was working out of the two. Other than these errors we would definitely stay again.

The dirty fish tank, broken lift and the bar closes a bit early for guest staying here. No fridge. We like fresh milk but no option.

Location was ideal just round the corner from Lime Street Station. Also the Liverpool Empire Theatre at the bottom of the street and Ma Egerton's Stage Door pub is opposite,😁Decor is in keeping with the name of the hotel and is reminiscent of stepping aboard a ship 😊 Staff we're friendly and helpful. The room was a double with plenty of space and very comfortable. The bathroom was very clean and quite spacious. You have the choice between a bath or a shower, however the bath maybe a little high for some people to step in and out of. All in all a beautiful clean hotel with friendly staff in a great location what is there not to like. I highly recommend a stay 😁

Great value for money with the added bonus of free parking for 48 hours and breakfast being included. The staff were very friendly and accommodating. The hotel is in a great location, right by the city centre and Lime Street station. We would definitely stay here again on a return trip to Liverpool!

It wasn’t an issue for us, however, our room was on the side closest to the station and as it was warm we needed our windows open which meant that you could clearly hear the train announcements which started quite early and finished late. If you’re someone who is a light sleeper or who would be bothered by this it may be worth requesting a room on the opposite side of the hotel

When we checked in we were informed that we had been given a free room upgrade. After booking, I had enquired at what time the restaurant would open as it was our wedding anniversary while we were there. When we entered the room there was Prosecco, chocolate, jelly beans, giant cookies, a fridge with milk and water and also dressing gowns and slippers. We were pleasantly surprised and appreciative. We stay at The Liner a lot and know how welcoming the staff are, but this was above and beyond. We’d like to thank the Liner for what they did. As usual, everything was perfect, the room, service and location.

Didn’t dislike anything.

We really enjoyed our stay at The Liner Hotel. We booked in on Monday for one night and then booked another night on the Friday. It's quite As we were arriving by train, the location couldn't have been better, right near the railway station. Also right in the middle of the city so we were close to everything we wanted - pubs, bars, restaurants and loads to explore. Our room was very luxurious with a king-size bed which was so comfortable I didn't want to get up in the morning, large windows making the room very light, a huge TV and a well-appointed bathroom. The shower was a tad difficult to operate but we managed and the complimentary shampoo/shower wash was really helpful. The breakfast room was lovely and light and airy and had tables by the window which made dining very enjoyable. Our breakfast was absolutely delicious and such a large range of fresh dishes to choose from - cereals, fresh fruit, continental ingredients as well as hot dishes for a full English! We had something of everything, including toast and pastries. Everything was very well presented and cooked and certainly set us up for a long day of sightseeing.

I can't think of anything which would have made our stay better.