Firstly the staff were fantastic! So lovely and ready to help with anything. The rooms themselves were great too. Clean, comfy beds and soft pillows. So nice to sit out on the balcony as well and enjoy the view and fresh air, not having to worry about kids’ safety. Being able to cook our own food was great too. Good amount of storage in a good size kitchen for a short stay apartment.

The shelves in the fridge doors were broken in both apartments which meant they didn’t have as much storage or wouldn’t close properly until we removed them. One room only had a small frying pan available which wasn’t ideal for a 2 bedroom apartment, the other had a decent one so we used that.

Superb location. Very close to river dining precinct and Queen St shopping area. Also an easy walk to Brisbane art gallery across the river. Lots to do on the doorstep. Apartment was a good size with decent kitchenette for self-catering. King bed very comfortable. Great views from the balcony towards the river (room was on level 31). Excellent sized TV. Staff were very friendly and helpful.

Very low water pressure on the kitchen sink tap but bathroom and shower were perfectly fine so presumably a localised issue. Kept forgetting to mention to reception to get maintenance staff to investigate. Annoying too that a dishcloth wasn't provided so had to wipe the benches with the tea towel. Wardrobe was spacious but access was awkward. 2 of the 3 sliders were on the same track with the other slider on a separate track so maximum opening was only 1 slider. Additionally it was quite a narrow gap between bed end and wardrobe so it was again quite awkward getting suitcases into the wardrobe out of the way. Laundry whiteware quite old and clunky but did work ok. Bathroom vanity was very small for two people and could easily have been bigger as there was plenty of space.

Nice location and walking distance from a station. Great suite with nice facilities. Room is big and balcony is spacious. The couch was comfy and TV and aircon worked great. The washer\dryer came in handy.

Nothing too specific. The bathroom is a bit dated but not a big issue.

A great location and great apartment for a short or long stay. We stayed for 2 weeks and regret not extending our stay because we loved the apartment. It was clean and had everything we needed. We were lucky to have a great view which we enjoyed in the evenings on the balcony. Don’t pay attention to the comments regarding the lifts as we didn’t experience them taking over 10 minutes at all, in fact we thought they were fairly quick considering how many floors there are.

Unfortunately the aircon isn’t great and that could have been our room but it got extremely hot in the afternoon and I couldn’t imagine how bad it’d be in the summer.

The living room, the balcony, and the kitchen were spacious and well fitted for longer stayes. The bed was sturdy and comfortable with lots of room for clothes. The bathroom has a washer and dryer as well as cleaning tools and a drying rack for clothes.

Weak Wi-Fi signal that frequently dropped off, dire lack of easily accessible electrical outlets where one might need them (e.g., by the desk, around the bedside table, and sofa/coffee table). Room lights are mostly outfitted with cool-colored bulbs. I would prefer a soft-warm lighting to make the room a bit cozier and welcoming.

The location is excellent being only a stone's throw from the Queen Street Mall and also having a mini mart across the road for any room supplies needed. The bed was super comfortable and the size of the room was great. I was in Brisbane for a course which was on Charlotte Street so to walk only a few 100 metres up the road was a delight.

It would be nice if a few small bottles of water could be left in the room and a slightly larger bottle of milk for when you arrive and the onsite parking could be cheaper. $45 a night is extortionate.

Excellent stay after travelling up from Adelaide on Great Southern Train. Very clean, tidy and well maintained - well, apart from the broken lock on patio doors that is. Offered another room but preferred on 40th floor, very difficult to burgle room at that height! Problem temporarily fixed by me with a length of sturdy wire, a pair of pliers and brute strength. Big Shout Out to Tayah and her staff who were absolutely brilliant throughout the whole stay, couldn't do enough for us.

Suggestions made on check out - Firstly provide a raised grid mat in shower as tiled floor was very slippy when wet and could cause serious fall into open area in rear of shower.Secondly a wall clock in the apartment so customers can glance and see the time easily.

The staff were extremely friendly and helpful. They even sent a bottle of wine and chocolates to our room after we mentioned it was our 50th wedding anniversary. They helped us with parking issues and luggage. We had 4 rooms with 13 of us. The rooms were spacious with everything we needed. The views of the city were great. The kids really enjoyed both pools. Also the location was perfect to explore the city, botanical gardens and access transportation. We'll definitely stay there on our next visit.

Location is superb! Very well placed within the CBD and within walking distance to everything. If you're transiting through or staying a couple of days to visit family/friends, this is a very comfortable accomodation option in Brisbane. Room as always - has everything you need and is always comfortable.

The lifts do take some time so go wait a little earlier if you're attending an event and definitely not when you're in a rush, it will test your patience lol. Please note that if you're driving there, you will need to either park on the street to check in and gain access to the carpark or get dropped off.

Location, Room functional, shower chair provided, easy access from lift to disability car park. Staff very friendly and professional. Can manage from this location when using wheelie walker as close to everything.

Stayed in same room 6 months earlier in June 2024 and some maintenance issues from then such as dryer filter flying off at every cycle was finally fixed when reported this stay. Shower rail kept falling off. Couldn't get updated TV channels such as 7 Bravo. Disagree Disability Parking with Disability Parking Permit should pay $35 per day parking. Free Parking preferable. Don't wish to stay in room 3004 when returning for 3rd stay 02 to 17 June 2025.