Firstly, the hotel is in a fabulous location. The room itself was spacious with all the amenities we needed. Bed was comfy and large. Washing machine and dryer were great to have since we were there for 9 nights with a toddler and the separate bath and shower was also great.

We stayed for 9 nights and only had provisions in the room for 1-2 (e.g. washing powder, dishwashing liquid, toilet paper etc.). It wasnt really a problem as we could easily get more from the front desk, but it would have been nice to have been initially stocked up. Some furnishings were quite worn and needed replacing, but just a dining chair, so no real issue at all.

We have stayed in Avani Metropolis several times before and had chosen other options recently due to the tired looking apartments. However this time, we asked for a "fresh" apartment and they delivered. So we will try Avani Metropolis in future. The people at reception are mostly very helpful and friendly. However there was one bad apple...

We arrived after midnight and there was no one at reception despite ringing the door bell a few times. When the guy finally appeared, he was not friendly and not particular polite/professional either. This is not what we expected and needed after a long flight into Auckland.

Very convenient location in CBD with probably best layout in hotel apartment-like places we stayed. Having bedroom separate from the living room when you can close the doors in between was a game changer. I was able to sleep in while my partner was already starting his day. Bed was super comfortable and the view was epic! Living room had a comfy couch perfect for two and a table with chairs. The kitchen was quite big and even had wine glasses and bottle opener. And should I mention the inside the unit laundry! The pool was clean and had a sauna and 2 hot tubs. Absolutely will stay there again when in Auckland.

You had to pay for extra coffee, only 2 coffee pods were offered regardless of the length of your stay.

The entrance into this hotel is amazing and welcoming. I also loved that when I asked if I could get both rooms on the same floor, they did just that. We were able to check in early, which was a bonus. The views were beautiful from both rooms i had booked. Two bedroom suite was awesome, spacious with two toilets & bathrooms. Kitchen, washing machine & dryer. Everything you would want in your room. We stayed on the 29th floor, which was epic. We definitely will stay longer next time.

The one bedroom apartment we could hear all the screaming, yelling & chaos coming from the street. There was also a draft coming through from the sliding door, so it was a bit chilly cold at night. Nothing an extra blanket couldn't fix. The dryer would only go if we held the door. Just minor things, but I will definitely book again with all the facilities they provide for your stay. The pool was under maintenance.

Comfortable bed. Nice pool and outdoor spa with a view of the Sky Tower. Staff were friendly and helpful. Room was spacious and had everything needed. This was my second stay here. Highly recommend for couples or solo travellers. I wouldn't feel comfortable with my 5 year old staying o. the 30th floor with a door that opens with railing. But older children would be ok. The carpark was great value for money. Literally hopped into the elevator and went to the carpark floor and my car was right there. Well lit, secure carpark.

Peeling from the ceiling of the pool area(although I am assuming that they are doing some work in the area for a couple of months ish as they've put up a notice on their website saying it will be closed from the beginning of June). Nothing that really bothered me, but the plug was broken for the bathtub. It could be an easy fix. And I couldn't figure out how to cast my phone to the tv so watched everything on my laptop...not a negative because I didn't ask for help at reception, just difficult to work out on my own. Street noise gets a bit much with it being the weekend. Basically echoes up the building into the rooms....but to be expected with being in the cbd.

We loved the accommodation’s central location, making it easy to explore Auckland city. The facilities were excellent, with a pool, spa, sauna, and gym. Our room was clean and comfortable, and the front reception staff were efficient and helpful. The convenient onsite parking made it easy to take day trips around Auckland. Highly recommend!

We were provided with one room key, which made it a bit tricky for my partner and I to leave the unit separately, as the key was also needed for the elevator. While we didn’t request an additional key, it wasn't mentioned during check-in.

Quiet. I was upgraded to 1BR, which was very complete. Nice little kitchen, cozy living room area, small comfy bedroom with both heavy and light curtains. It’s also got long term residences there, so it feels pretty quiet. Not like a regular hotel. Adjacent to the lovely Albert Park. Easy walking distance to Sky Tower, and everything that the downtown has to offer. Nice balcony but balconies on the front of the building may have a better views. Pool was excellent for lap swimming. Decent sauna. I didn’t use the gym.

Outside my balcony was another building with a fairly noisy central AC unit operating on the roof. Not overly bothersome.

I had booked a small apartment. From the balcony, I could see the SkyTower. The kitchen had everything you need for cooking: plates and cooking utensils.... There was even a small dishwasher. There was also a washing machine and dryer in the room. The bed was very comfortable, and you could heat the room nicely warm.

There were occasional signs of wear and tear in the apartment. For example, the toilet seat slid when sitting on it, or a few drawers were slightly crooked. But these are really just minor things that I noticed. Since I didn't book any services, I also didn't know where to take the trash.

I loved everything . My partner & I have stayed here numerous times now & every single time I always put in a special request whether its a nice view or a balcony & although it is up to the availability , they always try their best to accommodate us & get it right every time . This is the first time that we stayed with our first born who is 3 months old & it was such an easy check in , easy access to everything we needed & as always , so relaxing . Was nice to be back again with our baby after staying so many times before by ourselves . We can’t wait to stay here again in the near future . Also , the staff are always so kind & I dont feel like we are being discriminated against because we are of polynesian decent , unlike other hotels .

There is nothing we didn’t like about the property apart from the fact that the pools look like they may need a bit of work as theyre looking a bit rough on the edges . Definitely no biggie though ! We still loved it .

Nice large suite in full service building. I was unsure if this was a hotel or a residence (seems to be both).

Given we were in the city parking was an extra 40NZD but that was only until 2PM the next day so we had to pay an additional 20NZD for an extra hour -- we were flying home that night and had all our stuff in the car after checkout. In general I don't love that hotels in NZ seem to pass on the credit card processing fee to customers so the price quoted on sites like this one is actually less than the total price paid -- should be included in total quoted cost (who pays for hotels in cash / many won't even let you!).