Getting to the hotel was very convenient, thanks to the shuttle service from Linate Airport. The bus dropped us off at the central station, just a short 6 minute walk from the hotel. Although we arrived before the official check-in time, we were warmly welcomed by a kind and helpful bellhop who assisted us with our luggage. I had requested both early check-in and late check-out in advance, and the accommodating staff arranged everything promptly. They also provided extra pillows upon request. The room matched the description perfectly clean, comfortable, and just as advertised. The housekeeping staff were professional, polite, and always ready to help. A special mention goes to the bellhops, who significantly enhanced our stay by offering great tips on places to visit, directions, and restaurant recommendations. The hotel’s location made it easy to explore the city using public transport, which was both efficient and affordable. Overall, it was an excellent experience, one that makes us look forward to returning to this beautiful city and its warm, welcoming people.

We stayed in Room 410, close to the elevator, and overlooking a greenspace and the west side of the train station. Any sound was muffled, overridden by the "white sound" of the powerful air conditioning system which kept us comfortable on a 30C hot day and evening. Great location within easy walking distance of Milan Central train station. Good breakfast and pleasant, helpful staff at the front desk and front door. They'll get a cab, recommend a food store and suggest good restaurants.This upbeat hotel had chique decor and always played quiet music in the hallways. Good air conditioning, clean room, and bathroom. You can walk (35 minutes) or take a cab (15-20 minutes) to the Duomo a few kms away. If using the yellow subway line to get to the Duomo piazza be aware for the ever present lurking pick pockets. Overall, a very comfortable 2 night stay.

Be aware there are 15 or so stairs up to the front entrance door, and no ramp we could see. A staff member may be present to help with bags in or out the front door and up/down the stairs. Also, be aware of curved stairs leading to the 2 main floor elevator entrances at the front door. With or without bags, a misstep could result in slips,trips, or falls. There is another set of elevators adjacent to reception with no steps and a flat floor that guests can use.

The room vas always very clean. Everyday new bottle of water was received. There’s a coffee machine in the room and the tea. The view was amazing! On Milano Centrale. There were blackout curtains so the lighting from the street or window was not visible during night. After check-out the door man helped with the luggage. Breakfast contained enough food, fruits, coffee as also nice. There’s a nice picture on a wall. And design of a hotel just amazing.

When it was cold in the room I asked for additional blanket, one women on reception said they don’t have it, but when I asked again I’ve got an additional blanked from other person on reception. Also, heating was not working first, but after 2 complains about it the problem was resolved. Different people on reception resolve issues differently. It’s not a big issue, but don’t want to go and ask about heating multiple times. If a problem is still there just try to ask another person.

The hotel is very close to the central station, you can quickly leave by train. We arrived from Bergamo Airport and arrived at the hotel by bus. The bus station is very close to the hotel. We walked 7 minutes on foot. Very convenient. There is a tram stop 5 meters from the hotel, you can go everywhere very quickly and conveniently to the center of Milan and further around the city. The breakfast is very good. Everything is very clean. The rooms are spacious, very comfortable beds, very good blankets and comfortable pillows. I liked everything very much. We left for Milan airport by train. It took 5 minutes on foot. We bought tickets 1 day in advance without any problems. The hotel staff is very nice, if I'm in Milan I'll probably stay there again!

Well, it's hard to imagine what I didn't like. The only thing I didn't like were the sculptures that stand in front of the hotel and inside, but that's a matter of taste. It was also very nice to sit outside in the garden, but other guests smoked, I don't smoke, so I didn't like it. However, it was a windy evening, so I didn't suffer much from the smoke.

We stayed 4 nights with breakfast. Hotel is across the road from Central Station where trains, metro and buses are located so perfectly situated. We have nothing but praise for this hotel. The bell boys are so helpful and courteous when entering and leaving. The breakfast is excellent with plenty of options. Nice restaurant with plenty of space. Very good bar with music and snacks included with drinks at happy hour. Our room was facing the station and was so comfortable and had everything you need and little extras like cartons of water left each day.

I wrote the hotel during reservation to arrange a quite room.The hotel staff kindly arranged a wonderful room: i heard nothing about city noise( tramway, train even it is just 5 min away to Centrale FS. Breakfast were amazing:The continental breakfast with fresh fruits, pastries, meat, cheeses, breakfast cereal and selection of cooked veggies and eggs. As I stayed for 6 nights , my luggage was heavy but doorman were helpful to carry it every time smilingly. I would stay here again when I visit Milan again.Thank you all.

Nothing

Location was perfect as next to metro/train station. Got a coach for 12 euros from Bergamo airport to the train station. So was a super quick walk to the hotel (literally 5 minutes.) Made it really easy to get around Milan, including the spa and san siro. The hotel gave us cake in our room as we went as a birthday present, which was really nice. Room size was good, bathroom was nice, had dressing gowns and slippers in the wardrobe. Breakfast had sausages, bacon, eggs, croissants, etc. Staff were helpful, checking in and out was easy and quick, felt safe and comfortable the whole time. Would recommend, especially due to location.

Was expensive but I guess that’s to be expected staying in Milan. Would still recommend though.

The NYX hotel experience exceeded my expectations. It was a pleasant stay, in a large and clean room ( cleaning service available every day). We enjoyed the really hot showers in the evening, when we were coming back tired, after a whole day walk tour. We had water, coffee and tea in the room, at our disposal. The hotel is near the Milano Central Station and it has a quick connection with the city center, due to direct metro line M3. We also walked by foot - approximately 43 minutes to the Dome.

There were no negative aspects related to our stay at NYX. We appreciate the friendly staff who made us enjoy our stay. Still, there is a piece of information for those who will use the triple room - the third bed is not very comfortable - it may be good for a kid, but not for an adult, it was really rigid.

Firstly let me say if you are lucky enough to be served by Monica at Reception your holiday is made she is amazing. Courteous, professional, knowledgeable, experienced and went the extra mile to make sure my room and stay was perfect. Thank you so much Monica. I would like to also mention the young man at luggage storage polite professional and without asking lifted my case up the stairs. Excellent service. The room was spotlessly clean the towels were of excellent quality and the bed very comfortable. Will be a return customer.

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The hotel is centrally located with the Metro station directly opposite it. The hotel is also surrounded by many delicious restaurants that serve a variety of food if you're getting tired of pasta and pizza. The room was spacious enough for our family of 3 and our luggage. The breakfast had good options, however they served the same items everyday which could be monotonous.

The bed was too soft for our liking and often felt like you were sinking in it. We opted to hire a car since we were travellimg with a child and unfortunately there were no available parking at the hotel or in the road. If you were to park at the hotel, it would cost you €29 a night, or if you used the international parking around the corner, you will be required to spend €25. While I understand the need for lower carbon emissions in the city, I think this should have been mentioned beforehand when you make the booking at the hotel.