Check in was really good, very helpful staff

Parking was a bit awkward if you drive past reception as it's on a one-way street. Advise people staying at the hotel that of this situation to avoid them driving around the block.

Location ..easy access to the city.. Clear instructions for parking. Very comfortable. Very quiet of a night Easy checking and out

I had a room with a balcony..I assumed I would have a view..looking at a concrete wall instead..probably should mention that not all rooms with balconies have views.

Best location near Fish Lane, super easy for the cultural centre and South Bank/West End. Great views of the city. good size and comfy bed. I liked having the staffed reception until 8pm, and the recreation terrace with the pool. Washing machine and dishwasher very handy. Communication was clear and helpful.

The couch in the living room of my apartment was not very clean, had grubby marks all over it and I didn't feel like sitting on it at all. Bathroom was also a little bit less clean that I would appreciate, with marks on the walls and at the bottom of the shower.

I have stayed here quite a few times now. This time I was in room 22402 and had an excellent view of the city from my room. The building is quiet, close to south bank, restaurants, good coffee and trains and buses. The pool is quiet in the day time and there is a decent gym as well. It was clean, a good size and the balcony is covered so you can sit out there even when it is raining. I will definitely stay again.

I liked everything but I can see the construction work across the road and a big crane. I think over the next couple of years the view will disappear which will be very sad.

Great location, easy key collection after hours, felt safe in the location, beautiful views from 19th floor city view apartment.

It's not quite as clean as expected. Stains on couch & dining chairs meant we used a throw rug from the bed to sit on the couch first. A sign in both bathrooms read not to touch the soap dispenser holders due to wet silicone back in November. We checked in 5th December, so this puzzled me as to why the blue masking tape & signs were still on display & dispensers not in use. Queen bed configuration was 2 single beds pushed together, but sheets made up to a make a queen bed. If you moved into the bed centre, you felt the beds join line which was odd. We would return again as the location was great. Outdoor pool was refreshing. Appreciated being able to leave our luggage after checkout & prior to flight in the reception office.

Staying in South Bank for a conference at the Convention Centre. The apartments (Ivy and Eve buildings) are only ~100m from the northern end of the Centre and are a short walk to the train (South Brisbane) and Cultural Centre bus terminus, and a 10min walk into the CBD. My apartment had a brilliant view (a 'City View' from Booking.com) from the 21st floor over South Bank, the river and the City, with the ever-changing light show on the new Star Hotel a real highlight. It was lovely to sit on the balcony in the morning and evening.

Only small niggle was that the bed had quite a sag on one side.

Location perfect for my needs, I was attending the Convention Centre. The view was perfect, city view and I sat one night on the balcony watching the lightning storm.

The rooms could benefit with black-out curtains (especially with a high floor facing the city, catching the morning sunrise) as the sun comes up at 5am in November and brightens the whole room (there is no daylight savings time in Queensland). The mattress felt like it had an electric blanket on it (under the sheets - not something I needed) and I could feel the ridges/bumps from it.

Room was amazing, great design, private, nice furniture, awesome kitchen, so much space, great verandah. Spare bed supplied for child. Gym was cool, pool was nice, spa was great with great views.top spot. Nice staff. Air con great in hot weather. Even had bush stone curlews on the next door block. Great to get to south bank Queensland museum, uber eats delivered there.

Pool was great and so refreshing in hot weather, but a bit small for all the people utilising it from the two big apartments and milky not clear. Lots of sirens etc but that's a city.

Close to everything, Southbank is super cute and there’s so much to see and do around the property. Easily accessible to Brisbane city via the bridge. The property is clean, staff are lovely and late check out was no problem as you can pay by the hour at a reasonable rate.

I found a half eaten potato chip under my bed upon arrival that was still there even after house keeping came at the halfway point during my stay. The beds are a little annoying as it’s two singles squished together, but we made do.

The apartment is modern and spacious, and I was upgraded which was lovely. Room offered views of Southbank and the CBD. The location was excellent - 5min from the South Bank Train Station, bus exchange, Fish Lane eateries and West End shopping area. Easy walk to the CBD. Pool and facilities were clean and easy to access. I did a late check in, and while the reception was closed, they had a great system to be able to collect your key and still enter after hours.

The curtains were a just simple roller blinds, and in an east facing apartment this let pretty much all of the sun in in the morning. The bathroom also didn't have a flush threshold (tiles were higher than floorboards in the corridor) so watch out - it can result in injury (I speak from experience).