From the moment I stepped into The Lyall Hotel, I knew I was in for something truly special. This isn’t just a hotel; it’s an experience—one that blends sophisticated elegance, personalized service, and a warmth that makes you feel instantly at home. Every detail, from the beautifully designed interiors to the thoughtfully curated amenities, speaks to an unparalleled commitment to excellence. The hotel’s interior designer has truly worked magic, creating a space that feels both inviting and effortlessly luxurious. The blend of timeless elegance and modern comfort is evident in every corner—from the rich textures and warm tones to the exquisite furniture and bespoke details that elevate the entire ambiance. My suite was a haven of comfort—luxurious linens, plush furnishings, and a sense of tranquility that’s rare to find in a bustling city. Waking up to the soft morning light filtering through the perfectly draped windows, with a fresh espresso in hand, was pure bliss. What truly sets The Lyall apart is its impeccable service. The staff go above and beyond, not just meeting but anticipating your every need with a genuine warmth that makes you feel like a valued guest rather than just another visitor. Every interaction felt effortless yet deeply thoughtful, from the concierge’s insider recommendations to the seamless turn-down service in the evening. And then there’s the ambiance—intimate yet refined, elegant yet inviting. Whether enjoying a quiet drink at the bar or unwinding in the lounge or the beautiful garden, every space exudes a sense of exclusivity without being pretentious. The stunning interior design enhances every experience, making even the simplest moments—like sipping coffee in the lounge—feel like an indulgence. Leaving The Lyall was the hardest part of my stay. This is not just a place to rest your head; it’s a destination in itself—one that calls you back long after you’ve left.

Everything about The Lyall was as advertised. The perfect getaway hotel. It was luxurious, calm, sophisticated and staffed by caring, helpful and knowledgeable people. The decor in the common areas is sumptuous, as are the rooms with the best bathroom design I have experienced in an hotel. Great cafe/bar and delicious home made pastries for breakfast. Thankyou for a delightful, relaxing stay.

I loved everything about The Lyall.

We stayed at the old Lyall many times when working in Melbourne. It is a great location. The renovations we liked , the room was very comfortable.

My husband was very upset to find he could not access Foxtel on the in room TV. It is very unusual to find a hotel of this class not offering it.

We loved everything about our stay here! The location was amazing, the room was perfection and every member of staff we came in contact with was friendly, courteous and efficient. This is our new go to - we will return!

Nothing to report. Everything was perfect.

Our third stay and we loved the refurbished lyall. Quiet classy elegance throughout, quiet rooms and a fantastic location.

Nothing except a longer stay

Absolutely beautiful property. Perfect location for our needs. Quiet and beautifully decorated. The staff were exceptional they were all so helpful and personable. They made our stay feel special.

I couldn’t say any negative at all

Staff were excellent Elissa was extremely helpful to me when my son had issues travelling back from uni She went out of her way to help him come back to the hotel She was brilliant

Nothing

This place is a small boutique hotel which offers great service wonderful rooms and delicious breakfast. John in the dining room was a delight and made our stay even better!

Nothing

Comfortable room. Roomy and well laid out.

Nothing

Everything except the entertainment facilities for guests close at 8- 8.30

Needs to stay open a little longer as a lovely place to relax.