This hotel is amazing, I'm happy I finally found a good one in Brussels! The location is great, close to various public transport means, easy to reach the centre, next to shops and restaurants. The staff is friendly and helpful. I arrived early in the morning and went to the hotel to leave the baggage until check-in time - with no expectation to be able to check in - but they gave me a room that was already free and clean, for no additional costs. I didn't book it with breakfast but had it on some mornings and paid for it on the spot. I was pleasantly surprised by how diverse it was, compared to other Bruxelles hotel breakfasts, so if you are considering booking with or without breakfast I suggest with :)

N/A

The hotel was very clean, with very attentive and helpful staff too. As they were able to accommodate our request for a. quiet room, thank you very much. Breakfast in the morning was available to opt into for any number of days, offering both hot items and the classic cold continental breakfast items too. The room was very comfortable with a huge bed! The TV came with a little tablet where you could pick all sorts of TV channels and Netflix too - that was very fancy.

The big glass wall to the bathroom was a bit funny - not offering much privacy for going to the loo and such. Shame the ice machine wasn't working for an evening too.

The hotel design is great, it feels homey and welcoming. The room was also very nice, with everything that one needs, plus some floor space for my morning routine. I loved the bathroom tiles and the natural light. You also get some complimentary water and coffee pods. No tea, however. It's about 15 minutes away from Place de Luxembourg, although google maps does suggest a longer route for some weird reason. Also, very close to a big commercial artery.

The only major downside for me personally is that it is a bit away from Place de Luxembourg, where I work when I travel to Brussels. Otherwise, there may be some minor things, just to be nitpicking, like for instance no full body mirror and no wardrobe - just some coat hangers and a shelf. Other than that, it truly was a great experience.

Good location right near Louise and Stephanie, nearby walk to St Gilles and Brussels centre. Staff friendly and helpful. I had a room overlooking the road, but (with the windows shut) it was not too noisy, and I am a light sleeper. Hotel and room are decorated in white Scandinavian style, tiled bathroom looks great. The rooms aren't big but they are very nice. The bed had two pillows: one soft, one firm. I loved this! I need a firm pillow, so this makes the Hygge a place to which I'll definitely return. Wifi was good. Nespresso in the room. Bathroom included shower gel, shampoo and conditioner, really useful.

Very little not to like! A more environmentally coffee than nespresso would be good.

Hotel seems almost new, it is clean, super friendly and helpful stuff and well located. I would come back. I found the rooms on the 5th floor (attic-style) slightly less appealing than the standard ones due to the inclined roof. However, they are still nice overall. The mattress in one of these rooms felt wsy too soft, likely because it was old. Since it was late and no matress change was possible, I was easily accommodated in another room, which was a thoughtful solution.

I found the rooms on the 5th floor (attic-style) slightly less appealing than the standard ones due to the inclined roof. However, they are still nice overall. The mattress in one of these rooms felt way too soft, likely because it was old. Since it was late and no matress change was possible, I was easily accommodated in another room, which was a thoughtful solution.

The hotel is nicely decorated and indeed very hyggeligt. The bed was comfortable, and I appreciated the amenities (good quality shampoo/conditioner, earplugs, etc.). The location is right at the top of Louise, so great for exploring both the neighborhood and central Brussels.

The walls are not well insulated, so you hear your neighbors. I was kept awake (despite the earplugs) until very late hearing my upstairs neighbor moving around, and could hear every slam of the door in the hallway loudly. Despite a nice bed, I was not able to sleep well in it. And, the WiFi is terrible. I had to take work calls for the morning I was there and had to use my hotspot. There’s no WiFi in the bathroom and half of the room (201) at all and the other side is very weak.

There were 3 of us and the room was amazing- we were in a tower under a roof! We could go outside and walk around the roof/our room, it was awesome. It was also good that the beds were apart in different parts of the room so we got privacy. It was cold outside but very warm in a room. There was an option to turn on a heater but we didn’t need it. We left early so didn’t have a chance to have breakfast there. There was a coffee machine which we also used to heat up water. The district is easy to get to and there are plenty of places to eat/buy clothes, the streets around seemed a bit shabby but not scary, we returned to the hotel late and no threats were around

The doors to the toilet and bathroom are made of blurred glass. They are separated - and I like it when bathroom and toilet are not together, but maybe this semi-visibility will be not comfortable for someone. The room is spacious so there was a possibility to avoid awkwardness

Clean and spacious room

The breakfast was dismal. Also there was some cross-contamination such as some mushrooms in the scrambled eggs which shouldn’t have been there. I understand this is the fault of the customers but someone of the staff should be careful about those things. I am allergic to mushrooms and when I told this to the staff they just brushed off their responsibility claiming that it is the guests’ fault that some food items end up in other containers. Which is partially true but not my problem. However it should definitely be their problem.

Stylish decor throughout the hotel made a great 1st impression that continued in all areas. The staff were friendly and despite not replying to my email request for a double room as I had mistakenly booked a twin, we arrived to find we had been upgraded to a family room which exceeded our expectations. Breakfast was lovely with lots of variety, and the bar was a welcome sight after a day of sightseeing and walking around the Christmas markets.

One slight moan was the decked area that linked us to our room was very wet from all the rain and the mats placed down were left away from the door. This meant a slightly precarious walk on shiny flooring before you could dry your feet off.

Absolutely everything - beautiful design, spotless rooms, calm, friendly and relaxed staff, their behaviour corresponds well with an interior design that both create very tranquil atmosphere. Location is hard to beat, very quiet street yet so close to all amenities. Very well equipped rooms with high quality toiletries, ear plugs, coffee machines, etc. The cherry on the cake was two types of pillows, softer and firmer one. Most hotels these days offer very soft ones so if like me you love a bit harder pillow, you will not be disappointed. If I am ever in Brussels again,I will not think twice which place to book.