The room was big, comfortable and clean with a huge, king-size bed ! We especially liked the filter coffee maker in our room and the ice machines on every floor. As for the location, we were near enough to walk into the centre of Dublin, about 25 minutes walk to Temple Bar. The staff were all very helpful and friendly and we were even able to check in 2 hours ahead of time for free.

There was nothing we didn’t like.

Everything was brilliant from the pre-arrival email communication with the hotel with my special requests which had been noted and put in place on arrival, through to the welcome and attention of the staff. We stayed 6 nights and had breakfast each morning which was very good. The staff recognized us and remembered my special requests. They were professional, efficient, and 'well-presented' (ie not scruffy or untidy). The room was large with big window, comfortable bed, clean bathroom. Great location near The Dart or short walk into the city.

The only slightly negative thing was the menu for dining in the restaurant was a little restrictive but that could have been that it did not suit our rather conservative tastes. The scrambled egg in the breakfast buffet could also have been a little more fluffy and creamy but that is just me being picky!

The hotel staff were friendly and efficient. The hotel is a little out off center but very close to the Grand Canal Dock DART station which is 2 stops from the city centre. It is also very close to the Aircoach 702 bus stop direct from the airport. Very convenient. We had a large room (triple) in a quiet area (as requested). The bedding is good and there are plenty of USB sockets for recharging the various devices. There's an adjacent bar/restaurant that offers reasonably priced meals. Breakfast is an international buffet with everything you need. A little pricey but not much more expensive than what we've seen in the city.

When we arrived there was no water in the bathroom but the problem was solved while we were away. The soap dispensers (sink and shower) are not in good condition (some of them broken), need changing! The bathroom is quite spacious but there is no place to put your things (toilet bag, clothes hook...).

The staff on check-in were friendly and welcoming. The location was handy, and we walked into town (15-20 minutes). Very comfortable and huge bed, with lovely pillows! We both had a great sleep. The room was spacious enough for our needs, and the coffee machine was great. The breakfast downstairs the next morning was nothing short of spectacular! So much food, so many options, and again, the staff went out of their way to help everyone.

I loved it all, from check-in to checkout. 100% recommend this place.

The room

unfortunately one of the guest services refused to give me the category of Room I’ve booked, but the guest relation manager solve this in easy way…( unnecessary situation just make me feel uncomfortable)

Location is closer to the city than I had thought and very close to the DART and Grand Canal Dock area. Lobby is clean, functional, maybe a bit more greenery would soften it up a little, but the staff are friendly and knowledgeable. Room was clean, comfortable and quiet - I slept well. The amenities were just what we needed. The range of choice at breakfast time was exceptional and very well prepared with very attentive waiting staff.

I was concerned about car parking before I arrived as spaces are on a first come-first-served basis, but it wasn't an issue at all and the car park was mostly empty during our weekend visit. The view out of the windows to the rear of the building isn't exactly inspiring but then I don't go on a city break to look out of the hotel window.

Not sure if it was just me but finding a hotel for a reasonable price in Dublin was a struggle - and then I had found this hotel! It felt like it was a little out of the "Dublin core" but once we got there, it wasn't far from the downtown area. A lot of bus stops / metro stations around the hotel to hop on, and we even walked to Trinity College which was about a 20min walk. At night time, we got hungry and ordered a burger + mashed potatoes from the restaurant downstairs. We ordered with very little expectation and it ended up being one of the burgers we had in awhile. Highly recommended :)

Getting to the hotel from the airport was a tad annoying (and this is not the hotel's fault just a heads up). If you take public transit or Dublin Express, there are at least 1-3 transfers you gotta make to get to the hotel. With luggage to carry, we opted on taking FREENOW (taxi) to the hotel and back and it was around ~33euros.

Arrived on the night of Storm Eowyn so was very afraid of the road closures and weather conditions. Checked into the hotel smoothly at the reception and was greeted with a warm bedroom perfect after a 20-hour journey. The room we had was spacious and perfectly cozy. There was hot water in the shower and enough amenities for the entire stay. Had ample room to walk about and unpack my suitcase. The location was tucked away on the southeast side of town but very easily accessible by bus (10mins walk) or just have a gander and walk to the busy main street roughly 25mins away. We opted for the walking as we did not have a 'card' to travel on the buses. There is a Eurospar near the hotel for any short trips to the convenience store if necessary.

Great location, comfortable beds, and bedding. Very helpful and friendly staff. Except! One restaurant manager at restaurant entry who was not very nice. One complaint is there are no fridges and/ or microwave for guest use. And when I asked front desk as well as coffee shop staff if there was somewhere I could warm up some food, they both said of course we do. Then this grumpy manager intervened and said NO. It was against food safety rules. Yet there is no fridge! So there's the safety issue.. Other than that! Everything was amazing. Had a problem with the rooms coffee machine and they quickly replaced it. Diego at check-in was very pleasant and welcoming. Breakfast was better than I've had in a long time. Best Hotel breakfast yet! Loved the smoothies, pastries and egg selection. Will be back if returning to Dublin for sure!

Need fridge and microwave. Better restaurant manager in ground level next to coffee shop. He needs a course on customer service and politeness. Get rid of rude staff. (Breakfast staff was amazing.) - antislip mat should be provided in the bathroom. I had to ask, but they did provide eventually.

The hotel looks really nice and is super clean. The staff was just a joy to talk to - really friendly and polite, patiently answering all of our questions. Thank you. The room was nicely decorated and was very spacious. The complimentary water, Java tea and Lavazza coffee was a really nice touch as well as the Ritual products and shower cap in the bathroom. All this shows the hotel provides the top quality. The bedding was top notch and clean too. The breakfast was delicious and there was a lot of different options to choose from. Haven’t had such tasty and perfectly cooked hash browns in years! The bread was freshly baked and everything was well cooked, cannot fault anything! The location is perfect - close to various restaurants and bars and walking distance to Board Gais Theatre or the stadium. Loved the option of on-site parking! Very easy to get into and safe. It put my mind at ease.

The bed was too firm for my liking but that is personal preference so I wouldn’t put it as a negative per se.