Clean and tidy. Affordable. Easy access to down town.

A lot of people loitering outside and on the streets at night.

The after hours duty manager was lovely! Upon check-in he helped us park our awkwardly large hire car and on our last night when we returned to find someone had taken our carpark, he assisted us in finding an alternative 😅 Clean, great shower, good bed, awesome movie library.

Location is what it is, some colourful characters outside but nothing to be too worried about ☺️ Whilst our car was large, the carparks are very very small, only a small hatch could fit. If you're coming with a hire car and the hire company offer you an upgrade to a bigger car - don't take it 🤣 After hours phone line needs some work, got bounced around 3 times before someone said they'd contact the duty manager.

Location was amazing, walking distance to sky city and queen street shopping precinct, is a walk to the viaduct, however plenty of scooters around, the room was nice and big, kitchen was sufficient for a short stay, bathroom and washing machine and dryer, balcony was lovely to sit on and enjoy my morning cuppa. for all those saying in other reviews about the questionable people around quest on hobson, is due to the city mission across the road, they are homeless and won't hurt you and what the city mission does for Auckland's community is AMAZING! the bed was super comfortable and love there was a tv in both the bedroom and lounge. Was a home away from home.

The only thing i didn't like, is the fact that the TV's couldn't chromecast, you're stuck watching free tv, I asked reception, and they gave me a number and wasted my time. They couldn't help. So, being your own chromecasting device. A large bin in the rooms would be great as well, and a chopping board

The front desk was very understanding and accommodating. I wanted to stay an extra night and swap rooms. They let me stay in my room until my next one was ready. Little things like that mean a lot. Watch my reviews there could be a doozie coming up regarding a stay somewhere else. It all depends on how they deal with the situation that made me move out in a hurry. Travelers need to be looked after a bit. Quest did that and I'm so grateful 🙏

Nothing against Quest or people who choose to live on the street. But if you are timid or feel easily threatened by people with no home to go to then maybe check into another Quest. Outside is well appointed with shops but the nature of a large one-way 5 lane street makes for a perfect place for peeps to camp out. The City Mission is across the road and a lot of homeless people are waiting by it I guess. It's not dangerous to be out in the city during the day but you probably shouldn't hang around the front door of the hotel at night. There are chairs you can sit at and wait for your Uber etc and it's perfectly safe.

A big Thank You to Quest On Hobson for letting me check in 3 hours ahead. I was absolutely exhausted after a 5 hours drive from Bay of Islands and having to lug my suitcases from the rental car company, located 10 mins away on Victoria Park. The apartment is well located, with all tourist sites in the city being easily accessible and Airport Express is only a few minutes away, at Star City. The one bedroom apartment i was in, offers ample space and amenities needed. Bed was comfortable. Coffee/chocolate/tea bags were more than adequate. Lastly, the washer/dryer combo in the bathroom was a definite plus.

Quite a few people sleeping rough on Hobson Street, in the vicinity of the hotel. The apartment I was in has a few minor maintenance issues but that hadn’t affected my stay.

The location was exceptional : 1 minute walk to sky city , making airport transfers a breeze . Queen st is just a 5 minute stroll down the road to all of the local shopping. The views are amazing - looking right out to the sky tower and even a view to the harbour bridge . The room was spacious and well maintained , the staff were all super friendly and helpful . These are serviced apartments and housekeeping will come and clean the sheets and replace towels for you. I highly recommend staying here !

Only 2 things , and this is not the property’s fault . Is the amount of roadworks and construction currently going on in the city , you can hear it through out the day - but the nights are quiet. The second thing being that it is located right opposite a church - and those bells will ring for 10-20 minutes on a Sunday - not ideal on a hangover hahaha .

It was so nice being greeted by the receptionist every morning, he was lovely. We loved the view from both our balconies (one in the room facing the apartments & the other off of the lounge facing the Sky Tower) the cleaners did a good job, it was clean when we came in & everytime we came back it was nicely reset. The location was super handy as well, being so close to so many things. The whole apartment was just so nice

We only had a couple downfalls but I don't think the hotel is to blame as 1 incident the night before we left , the fire alarm went off on the residential side of the apartments & we thought it was ours so we evacuated our room. The other complaint was the people next door to us were super loud one night having a s party, but again, we don't blame the hotel.

Good sized studio style design in good shape in a good location in the centre. Like in all of NZ, shower water pressure was strong.

Can’t give it a 10 as just like in Ireland/UK 6 months before this trip, only 4 of the 8 places I stayed in NZ or there in 3 weeks had even serviceable wifi (at LEAST a steady 10+ mbps-I live in Mexico & get up to 200 mpbs on a standard wifi plan & MX is not even a 1st world country). As in when checking in, desk clerk stated wifi was “really good”. Not true-not even at his front desk w/the router right near by & using his laptop he was getting a mere 12 mbps & I was getting 2-5 mbps in my room-could barely stream Youtube-completely unacceptable in this day & age in a first world country.

Well equipped secure apartment. Nice temperature and quiet. 5min's walk to SkyCity, many restaurants, supermarket and airport bus. Apt 309 overlooking pleasant courtyard & absolutely no city or construction noise. Bonus for such a central spot.

Small things that could bother some guests. Limited hot water in apartment. Sink tap mixer leaks onto bench when in use. A bedside lamp needs new bulb or repair. Jug cord a bit short for proximity of power points although usable. Nothing that would stop another stay at the hotel.

Wheelchair user...I have stayed there a number of times. Is the room fully designed with disabilities in mind, No the cupboards with utensils are a little high for me to reach...However, when they know I'm a wheelchair user prior to me arriving, staff make every effort to bring down the utensils I would need and set them on the bench as well as the microwave is brought down for me...now that is a service that makes me feel welcome! sorry I can't give you a 10 for the design but definately a 10 for making things work. Wally

Service, staff