Close to the SBB Bahnhof. Well connected by public transport. Hotel provided complimentary Basel travel cards for 2 days - excellent and not advertised that I saw.

Booking provided misleading information about getting there. “We’ll pick you up” suggested a shuttle service of some kind but passed through to taxi booking services. Except that (a) Swiss taxi booking typically requires 30 min-4 hours notice and (b) taxis won’t take children unless you bring your own child seat (neither provided nor exempted as taxis are in London and Paris). We walked, dragging our suitcases.

The room was spacious and nicely furnished, even though the furniture was dated. It had a bath which is always welcome and the car park was just two minutes away - but the hotel only has four spaces so request parking in advance if you need it. The guy on reception when we arrived was very helpful, sorting us out our Basel cards etc.

The room was noisy with sound coming from the kitchens below and other residents from above. The view was of a courtyard and a few more sockets would have been useful.The rooms are a little dated so are perhaps froma time when peoples had less 'things' that needed to be charged.

Finding a hotel with off-street parking facilities within walking distance of the old city at a reasonable (by Swiss standards) price was quite challenging, but the Spalenbrunnen met those goals.

The carpet stains near the bed were a bit off-putting. Like many older hotels, there were few electrical outlets for recharging personal electronic devices. It left me considering packing a power strip whenever I stay in an older hotel.

Location proximity to Music Academy is ideal. Also to shops on the Spalemberg. Reception and restaurant personnel very helpful and pleasant, especially the wait staff. I plan to return on my next visit.

The Hotel is not new, not luxurious, but all is well and in order. Excellent value especially for Switzerland.

The hotel is in a very good location right next to the university and in walking distance of most of the main tourist sights. There's a decent bakery several doors down and some very good Asian restaurants within one block (seemingly very popular). Easy and quick access to/from the SBB train station --- but note that the bus stop is not where Google maps says; get out at Spalentor. The hotel building is noticeably dated (think retro), but the staff are very helpful. We could check in at 8 am after an overnight train. The room, and especially the bathroom configuration are also dated. But you can easily look past that given the large room size, and good equipment. Lots of wardrobe space, a modern desk, up to date "pillar" fan, mini fridge, and tea/coffee making facilities. The beds in particular were incredibly comfortable, and also extra long. (Clearly the management has invested in up to date furnishings, rather than the corridor carpet etc.) Also great value for Basel and good WiFi. I would absolutely return.

The theme of old setting but new fixings continued in the bathroom. The shower walls had noticeable mould, which has a slight smell. But the shower was large enough that you could use it without worrying about touching the mouldy parts. We had a room facing the street, which was fairly noisy overnight, since we had the windows open with the heat. Mainly church/clock bells, and trams/sirens in the street outside.

Located absolutely in the centre; apart from providing accommodation, the Basel card is included, which provides free travel on Basel public transport, plus half price to numerous museums and places to visit. Very well connected to both train stations and to the airport. The bed was very comfortable; the bedding and towels were impeccable; electric kettle, tea and sugar were provided.

I had the impression that the place could do with a bit of a refurbishment. They do their best to make and keep it clean, but longer use leaves some traces on all spaces.

We stayed at this hotel for one night for the Morgenstreich and found the hotel very nice for this occasion, very well located and easy to access from the SBB station, by bus. The room was fine, clean, with space for the luggage and a large, although a bit vintage, bathroom.

The shower-curtain.

Great location and a charming, if a bit dated, hotel. Despite the age of the décor, it was spotlessly clean. And for a hotel of its star rating it was excellent.

The hotel is quite dated, but it has a certain style and is obviously well liked after. Only an issue of you are expecting a modern style room.

The location was excellent, very central and on a tram route. There is a good fountain perfect for bathing in across the way. The room was large and comfortable

The mattresses could do with replacing, I had a bad back after sleeping on them, and more pillows would be good

Location,staff, both excellent. Restaurant was Indian food in evening with generous sized portions. Breakfast was continental style buffet so whilst not exciting it was fresh and sufficient. The prices were also reasonable.

The rooms are a little dated. They need an update. The carpet in our room was stained. The towels were a little thin. The sockets were in difficult places to use and not enough of them. The bed was comfortable and linen of good standard.