The hotel overall was lovely. There is a courtyard in the back that's very peaceful and has tables for takeout dining. Breakfast was hearty, fresh and delicious. The site was clean and the staff were very responsive.

There were two areas that did not meet my expectations. One was we were put in what had to be the smallest "family" room, not the one in the main picture. For four adults, two parents and two grown teenagers, it was simply too small. The second issue was that the "kitchen" in the garden was not appointed in any way to allow for any level of cooking. There is a microwave and that's it. No cutlery, no colander to rinse fruit and veggies, nothing as far as I could tell. It would have been fine if we hadn't had such sticker shock at the price of meals. Poor planning on our part.

Quiet location near the town, a 10 minutes walk from Interlaken West and 20 minutes from Interlaken Ost. Rooms were basic as expected but had air conditioning, which was the main reason for booking and is exceptional for Switzerland I understand. The weather was very warm so we were grateful for this! Communication was excellent with owner regarding our stay. The garden was beautiful and a nice place to meet up when not in our rooms. We found the continental breakfast options sufficient but others might like more hot options. Nice coffee machines in the rooms. Jan and his wife have recently taken over the hotel and we found him responsive and helpful when we needed assistance, such as not being able to use the main self-check in machine. We saw other guests having the same issue. It was easy to do check-in inside at the reception machine however. We had an issue with not being able to open the safe and he came over in the evening to locate the master code, which luckily worked since our passports were inside! We would happily stay at this hotel again and wish Jan and the team well with this venture 😊

Some of the air con units made loud, intermittent noises even when off which interrupts one's sleep. Unsure if the ground floor double room for two people was incorrectly allocated to me and my husband, as it was tiny with a sink in the room rather than the en-suite. This wasn't clear on the booking so I would have raised this had we not booked 5 rooms and swapped for a larger double with my son on the first floor, this room was perfect for us. The toilet seat was loose, unsure if the cleaning staff had made Jan aware. We didn't like the pillows at all but this might be a personal preference. Beds were comfortable however.

I had an amazing stay at Hotel Derby. They welcomed me with a warm smile, gave me directions to the necessary places, told me about the nearest bus stops, and even helped me understand the best places to visit. The staff was extremely helpful and friendly at all times. The rooms at Hotel Derby were well-decorated and very clean. They provided a relaxing environment after a long day. The windows were of extremely good quality, so no outside noise came into the room at all. I only realized that the street was noisy when I opened the window. They were also very accommodating about turning up the heating when I was feeling cold and checked on me the next day to ensure that the heating was fine.

The breakfast spread accommodated all diets, however, could have included more vegan options.

We loved it. Perfect location, very quiet and peaceful neighborhood. The room was quite small, but it was enough for us. We were enchanted by the garden, a great place to relax, full of flowers. The hotel was clean, and the breakfasts were delicious and varied. Check-in and check-out were quick and easy. Lovely and helpful staff. We will definitely come back.

The only downside was the broken zippers on the bedding.

Good staff who know what a customer wants

Needs a bit modern reburbishment

Good continental breakfast options (veggie for me) They offered to scramble eggs for my husband which was very kind Ramona was very helpful and explained to us based on the weather how we could plan the 3 days in Interlaken and Jungfrau.

The owner/ hotel staff gent was sat in the breakfast room being "observant" of us - which was just awkward as we got up to help ourselves with food and drinks.

lovely homely hotel! nice breakfast, good location, friendly staff, USB charging ports

the heat pump/aircon wouldn't work for us, we found the room a bit warm and didn't sleep amazingly, we could open the windows, but sometimes the street was a bit noisy. we didn't ask staff about the heat pump, so could have been fixable. there's stairs up to rooms, I don't think there's a lift, just something to be aware of.

AC is a real gem, as it's very rare in Switzerland unfortunately. The summer was extremely hot, impossible to sleep properly without AC, thanks to the host. The room was small but clean, neat and cozy, everything you need for a short stay alone or with a partner. Perfect location nearby to the bus stop should you prefer goin to Wilderswil or further, not that far from Interlaken west train station, so you may walk through the most beautiful part of the village. Breakfast is decent, good value for money, highly appreciated!

The room was little bit small, but it's ok for a short stay and value for money was good.

Air con and bar fridge and other room facilities were good along with ability to park right next door to the hotel. Although being charged an extra 10 Swiss francs per night for it was a bit much given price of accommodation.

Breakfast was very poor. Limited choices and no hot food other than fairly bland poached eggs. Lugging many heavy bags up stairs up a floor is not fun.

Very helpful reception,kitchen and maintenance staff. When ever we needed something they were there with a smile. The rooms were very clean for the size of the accommodation H Highly recommended!

No lift to go to the first floor but the lady at the reception was very kind to take our heavy suitcase to our room