Great room with a lovely bathroom. Comfy bed in a perfect location. Only 3/4 stops on the bus to the city centre.... late night £8 taxi back....

Self-service breakfast, really was a diy effort... Cook you're own and wash up after.... The guesthouse is in ownership transition and it was ridiculously cheap for the night... special deal £61 for 2 adults including the DIY brekkie

Beautiful looking property and was welcomed even through we did not arrive until 7.30pm. We had a beautiful big clean and spacious room with a large bed and the quality of bedding was just lovely. The wardrobe space and bathroom storage is brilliant if staying for longer. There’s a lovely garden space at the back too. Was also welcomed to get more milk from kitchen and water, snacks is needed. A lovely touch!! The kitchen looks like guests are able to use if staying for longer as there was a coffee machine and other belongings.

Parking outside is expensive and belongs to property but there’s parking outside . The main road is quite busy and bathroom windows didn’t fully close so could slightly hear that. Minimised when bathroom door closed,

Staff went above and beyond to stay up very late to facilitate check-in, helped carry our bags up to the room and made our stay very comfortable in adverse circumstances.

Breakfast could have been a touch better, with a cooked breakfast as an option, as per most B&Bs. Customer experience is dominated by a 'peak' and 'end' effect. The final touches on the customer experience prior to guest departure is often the breakfast that they enjoy just prior to check-out. Also, difficult to find the staff member to return the keys and check-out. A drop-box for keys would be a great idea.

The manager Shiboo was excellent very helpful and polite the breakfast was help your self continental which was excellent the rooms were very clean and the decor was of a very high standard great location 20 minutes walk along the river Ouse to town car parking was good and safe we couldn't have picked a better hotel in York we definitely be coming back and recommending to friends and family can't wait to return

There's nothing to dislike about the limes first class in every way

Great parking, friendly welcome, Paul called because we had a very long journey and accommodated us slightly later than expected which was much appreciated. We were made to feel welcome and all requests were also granted without any issue. Helpful advice about getting in to the city centre which was easy to access on foot or by bus. Daily house keeping, replenished tea and coffee. Free WiFi. We didn’t have breakfast but it looked very good and lots of choice plus catered for vegetarians. We didn’t make use of the lounge but this also looked very welcoming and comfortable.

Plumbing was noisey from next door room, but I wear earplugs so this didn’t affect me particularly, but might be an issue for a light sleeper

The hotel is in a lovely setting, even on a main road, it wasnt too noisy. There is free car parking which was great. The owners were very friendly and helpful. Easy system to access the hotel 24/7. The breakfast was good, although need to pay extra for it.

The hotel didn't seem like a 4* hotel, more of a neighbourhood B&B. The rooms were a little dated with some evidence of damp / mould and there are no toiletries provided. The wardrobe kept falling over in our room, so some better suited furniture is needed, and the shower and toilet had some drainage issues.

bed was so comfy! room and area was very clean, entrance and front rooms were beautifully decorated too

too much furniture and badly laid out (did stay in a family room) bathroom could do with updating, shower door broken & can hear literally everything from upstairs bathroom (especially when they were up for breakfast at 7am on a saturday) only complaint is that the heating was on sooo high/hot it was unbearable, could have done with a lower temperature especially at night!

Super comfy bed- slept really well. Shower was amazing- powerful and hot. So quiet despite being on a main road. Really nice neighbourhood- felt safe and secure. Lovely walk into York by the river through woodland. Breakfast was delicious - payment was extra but well worth the price. Full English breakfast to order. Lots of choices as well as fresh fruit and yogurts etc. Good value. Warm, friendly and welcoming owners nothing was a trouble and would definitely stay again.

Nothing to dislike.

Warm, friendly, welcoming staff, explained everything including bus/taxi into town. Walking distance to the city center about a mile and a half. Advised and had discount vouchers for restaurants in the city. On site parking for a fee but reasonable. Comfortable Bed, large room with tea and coffee making facilities. Continental Breakfast extra.

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Fabulous breakfast. You cannot book this on Booking.com but just ask when you arrive. You can park easily. Really friendly host.

We were on the ground floor in a lovely triple room. However, we had a herd of elephants above us who arrived home after 11pm. Not the B&B's fault just inconsiderate guests and the house is quite old so perhaps does not have the thickest ceiling insulation possibly. But these guests were just thumpers and shouters!