The hotel was maybe a little dated however it was clean, comfortable and the staff were very helpful

Having to pay extra to use the pool should be clearer in the booking instructions

Comfy room - arrived late but all good. Made my pet and me feel very welcome

There was quite a lot of litter in the garden - I tried to pick some up.

Really enjoy returning here (a few times a year)to visiting my family. It's always clean and tidy, the staff are fantastic and friendly, and nothing is too much to ask and great fun to be around and have a laugh with. There was an issue, but after speaking with a manager, it was all sorted. Overall, I'm still in love with this hotel. Accessibility is great, but you must book the standard room, and above wise, you can't get to your room if wheelchair is bound. They are also dog friendly (1 dog per room) with a small charge for the pooches but worth it. All service dogs are free. I recommend this hotel to everyone who asks me where to stay.

I MUST STRESS!!! that I SHOULD and could have actively reported this to staff, that my bed as in the mattress, springs were sticking up in some areas that was hurting my hips my partner and i struggled as the bed was so hard it was hurting mine and my partners back. My pain was so bad that 2 out of 6 days i could not get up due to pain. I'm disabled and wheelchair bound and have never experienced that level of pain off one of their beds. Like I say, this IS MY FAULT as I DIDN'T inform the staff as I know they would have helped straight away. I CAN NOT blame the hotel, just myself.

Had a great stay . Staff very friendly & helpful .A young girl at breakfast was fabulous . Always smiling and welcoming . Grounds lovely and nice walks surrounding the hotel . Room was clean but a little tired . Lots of damage , chipped timber , no door on safe so could not use . No fridge . But overall clean . Bathroom was nice , towels were great fresh . Would have liked a robe . Good size room . Breakfast was good plenty of choice .Bed was a good size .

The room was looking a little tired . Lots of chips and no door on safe . The view was awful . Looking out over the roof and air conditioners . Considering the size of the hotel and not super busy , i would have liked a room with a better view .

Comfortable, clean rooms and great sleep. Brilliant to have a large TV screen, good on the eyes! Very clean and pleasant environment. Dog friendly. Plenty of food choices though the day. All staff willing to please. Great location. Plenty of parking too. Easy access to cute Gosforth High Street, Airport and City Centre for both drivers and those using public transport.

Shame you charge an extra rate for using the gym and pool. Should really be included in the hotel nightly charge. A long wait for ordered food in the Bar area so a tip....give yourself plenty of time. However, worth waiting for the delicious food!

Room lovely and big with Netflix tv dislikes ordered pizza at bar for room not cooked properly toppings were cremated but underside raw no cutlery or napkins would have taken it back but already ready for bed went to breakfast in morning everything was again cremated only good thing was the toast even tea machine was lukewarm tea I always stay here but next time I won’t be getting pizza or breakfast big let down to hotel told reception on check out but it’ll probably be brushed under carpet as they didn’t seem interested

Lovely relaxing bed - but that what beds are supposed to do. Bathroom works - plumber efficient as sink design is kinda complicated. Pull the plug thing at back of sink and that releases the sink blockage.

I think many guests feel hemmed in a bit . A Tradie said there is nothing to do round here !! I mean - give him directions to the race course and of he went. AS A Person WHO TRAVELS On FOOT I REALLY Hated THE ROUNDABOUT OUTSIDE THE HOTEL. Immediate solution is for Newcastle city council to GET BLACK AND WHITE ZEBRA CROSSINGS PAINTED LIKE NOW . Seriously this week of all weeks ...we need zebra crossings there NOW:-)

We always stay at this hotel when visiting family in the north east. We love the reception, lounge & bar area , it has a nice ambience and always feels relaxed . The staff are so professional and friendly.

Whilst the bedrooms are a good size, they are rather tired now and we were disappointed at the lack of basic comforts , only one pillow each on the bed and the duvet was rather thin , leaving us feeling cold during the night . I’m sure the staff would have provided more had we asked, but we were okay and didn’t make it an issue. It would be nice to have had extra pillows and a blanket in the wardrobe, which you do tend to find in most hotels? That said, we will still stay here when visiting this neck of the woods …. we always enjoy our stay.

Location was good. Room was very clean, hotel and spa in general was also very clean, plenty of parking. Breakfast very good. Hotel was spacious and plenty of seating areas in the lounge area.

The hotel has started charging hotel guests for the spa which would sadly put me off booking again as most other hotels with spas don’t do, although only £5 per person it adds up if you are there more than a day or two, but even just one day adds £10 to the over all price for a couple. The sauna was also out of action on the day we visited but we still got charged the full entry fee.

Rooms were clean and beds comfortable,plenty of tea/coffee etc in room..Breakfast was very nice,hot and lots of choice. Staff everywhere were friendly and nothing was too much trouble,Spa was clean,though air in changing rooms made it chilly when changing.😀

1 lift out of action our whole stay,as we were on 4th floor it was a pain.. Been staying at Gosforth park since I was a child (55 now) and this visit we had to pay to use the Pool/ leisure area..not expensive £5 adult,£2 per child but still extra expense! Lounge area has been renovated,rest of Hotel needs Upgrading but we know its a future project and hope to be back to see