the suite rooms were really nice and spacious.staff was very cordial and accomodating.

The wifi was weak and the breakfast was nothing great.no proper buffet .nothing very nearby not even a small grocery store.all dependent on uber or walk.

Breakfast was good and plentiful. Staff exceptional. Very attentive, friendly and helpful. Many thanks to restaurant staff. Special mention of General Manager Sihle Griffiths and deputy manager Lupalisa and Daryl at the front desk . They were simply exceptional . They are absolute gem of a people. I had a problem with my dinner order and these guys dealt with it very professionally and exceptionally well. Full credit to them. If I ever visit Cape Town again I’ll definitely come back to this hotel and get spoiled by these guys. I highly recommend this hotel as the entire staff is not only good but outstanding.

There is nothing to dislike about this place. Maybe one criticism you can draw is the traffic noise from the nearby carriageway. But you are out and about most of the day and hardly spend any time in the room so I don’t see it as a problem. If you close the door you blank out the noise completely.

Great location, comfortable room, spotless. Nice to have well-working wifi, a little balcony, coffee machine in the room, and a restaurant/bar downstairs. Very close to waterfront and conference centre and seems safe to walk around during the day.

What I missed a bit in this hotel is that there isn't a dedicated lounge or lobby (there is a small sitting area just next to reception) and that the reception is not connected to the different buildings where the rooms are. I suppose in summer it's less of an issue, as it's possible to wait for other people outside.

Perfect location, especially for those going in a cruise like us. Very nice staff ready to help in every situation. Helped us with meals for an allergic child. The room was a bit shabby but comfortable enough, and rather big and even clean but for the floors - those made the kids” socks black in a couple of hours. The balcony chairs were dirty too. The bed was very comfortable, the blanket big and warm. We slept really well both nights we stayed in the hotel. Good and clean towels, enough shampoos and bath gel. We also found a couple of small bottles of water in the fridge, some coffee cream and coffee capsules, but only two cups, two plates and two forks for four people. We liked the restaurant too, we tried it for dinner and it was nice and tasty. Be aware of mosquitoes: better bring some fumigators causes to avoid that the mosquitoes eat you all.

The bathroom. Keep it in mind that if you are staying in this apartment with friends or relatives, you’ll have to pass the bedroom if you go to wc and there is bo door in the bathroom if you decide to take a shower. We stayed with the kids and this wasn’t a problem, but it is important to understand this particularly before booking the apartment.

Great breakfast offerings. Secure parking behind locked doors. Direct access to our room without having to go through reception every time. Security was highly visible which gave peace of mind considering the crime levels in S.A. I'm South African born and bred (67yrs old) The canal ferry is a great attraction.

Walking in the rain to get to my room, entrance c. Some broken fittings in the bathroom. We were locked out of hotel access 1 day early and had to get to reception to reprogram access card.

Breakfast was great thanks and the staff was excellent... My husband broke his hip on Christmas day and I am from Langebaan, so had to drive to the hospital every day. Unfortunately you only had the one night available for me, I know it was the festive season, but when I check out the next day, the staff was very nice and I could sit on the patio to wait for visiting hours at the hospital... the reception told me I can just ask if I need anything, so they charged my phone for me and the guy at the bar was also very friendly and kind... Thank you,

Brilliant Location, close to the Convention Centre and a lovely walk along the canals to the V&A Waterfront. Amazing views over the working harbour and cruise ships coming and going. The unit was spacious and had all the amenities needed. Can recommend.

Pillows were a bit soft.

Overall location was good and to walk into the waterfront entertainment area was easy and straightforward. Having the tourist train located next to hotel was a bonus as well. Overall the hotel was clean and the staff were helpful and friendly.

My interaction with staff was good but I found staff could be speaking very loudly and joking to each other in the bar area which was painful to hear while sitting in the dining area having a meal.

Our stay was excellent. The hotel is located in a safe area with views of Table Mountain. It is very quiet with great security and 10 minutes safe walk to V&A. The room was quiet, spacious and clean overlooking the canal. The bed was king size and comfortable. The hot and cold breakfast was excellent. The Wifi worked well. The staff were great, very polite and helpful.

Nothing

Beautiful room spacious clean . The hotel itself is beautiful open and clean . The staff are always smiling The breakfast is so good you have to book it with the accomodation otherwise youre missing a lot .We had dinner in the hotel restaurant also really good and fancy for a reasonable price . The pool is with the nice view of tablemountain as well ! walking distance from v & a waterfront like 15 minutes.. only in the evening the tunnel gate closed at 8 pm so better to take a taxi from v& a waterfront which costs only 100 ZAR to reach the hotel . The surroundings from this hotel are safe and nice and just luxurious . It makes you wanna stay even longer .