Pretty much everything is to like. From the exceptionally friendly staff, through to the extremely spacious and luxurious room, to the fresh and tasty breakfast. Highly recommended indeed. will most certainly return. We spoiled ourselves with a treatment at the spa. And what a treat it was!!

A location like this normally comes at a price as far as it concerns noise. This is to be expected. Double glazing would go a long way. This comment should not be seen as a major negative to the property, it is a minor observation and will not prevent us from returning to this lovely hotel and spa.

Staff are so friendly and amazing - especially Abigail and her reception team. The spa team with Adele was excellent. The pool guy was attentive and helpful. We stayed in Dock House 1 and the suite was amazing. Location is safe and very close to all the shopping and food. The gym was adequate for a holiday gym. Staff resolved the small issues that we did have quickly and without fuss. Excellent customer service.

It's quite close to the town centre so the music can be heard on the weekends til 2am and weekdays til midnight.

The Dock House is possibly one of the nicest hotels in which we have stayed. The accommodation is palatial. We stayed in Superior Luxury Rooms (3). All had their own personality but equally splendid. The upstairs suites have amazing balconies with panoramic views of the waterfront. It is located across the road from the busy Waterfront Area of Capetown so is handy for restaurants and sightseeing, boat trips etc. The food was excellent we ate at the pool, and in the dining room of the sister hotel the Queen Victoria which is a more modern building but equally beautiful. Staff were friendly and helpful. We would highly recommend it for family trips or couples alike.

There is a certain amount of noise from live music and bands across the road but that didn’t bother us at all. Our only problem while there was the air conditioning in one room did not work and although they repeatedly tried to fix it, it never worked properly. Saying that they offered us an alternative room in the sister hotel which we declined. They also made up for it by giving us one of our rooms for a late check out at 3 pm on departure day which for a family of 5 adults was a god send.

We found the Dock House to be the perfect starting point after landing in Cape Town! It's a bit hard to find at first, but once you know where to go it's very conveniently and centrally located on the V&A Waterfront. The rooms are lovely, well-appointed, and the beds are quite comfortable - there was even a veranda for us to have our morning coffee! The included breakfast is wonderful - everything was delicious and Ashley takes extreme care in both the decor and latte art. Would definitely stay here again!

Perfect location. The team are incredibly helpful and friendly. It’s a little difficult to find by car, we called reception and the most friendly and helpful gentleman stayed in the phone, given directions and even ran towards our vehicle to find us, that is excellent service’ The room itself was beautiful and the bed most comfortable. All together a very comfortable and pleasant stay.

- perfect location - great rooms and bathrooms - high quality of the rooms - safe parking included

- Breakfast takes forever as they need to go to the other hotel to pick up the orders. So process is as follows: it takes more than 10 min until someone arrives to take the order. Then the guy needs to run to the other hotel to pick up the order. Really the only big drawback here - people from other hotel walk through the breakfast area and they also can use the same pool - this is not a big problem but counter intuitive to the privacy idea of this hotel

Super special welcome, amazing location, beautiful room and great cleaning and luggage services.

I would expect more support to book some nice restaurants, we were recommended & booked for a very touristic average restaurant at the waterfront.

It is difficult to choose one or two aspects of the Dock House to comment on. It was a unique experience. The suite was beautiful and spacious. The staff were exceptional and gracious. The service was first class and we felt like we really mattered to everyone. It was also great being able to use the Queen Victoria sister hotel facilities.

Absolutely nothing.

Very large room Comfortable bed Excellent location Staff was very friendly and proactive Small room service menu but excellent food Great breakfast selection

Nothing

Fantastic Location, great staff, especially Ashley who made sure all our needs were taken care of.

Hotel is a little on the pricey side for what it is.