The room was clean with a really comfortable bed. Although there wasn't anything in the information there is a TV in the room. There is a separate entrance for staying guests which is great because we didn't have to go through the bar to get to our room. We didn't really hear the people in the pub because we weren't in all evening and everything was locked up by the time we got back. Overall a really positive stay

The bathroom could do with a blind at the window. Our bathroom overlooked the beer garden and if we went to the loo or had a shower the patrons would be able to see through the gap in the open window, or through the frosted glass

The beds were super comfy, we had parking outside the door of the hotel. There was a TV although we didnt use it. Fresh towels on the bed and a lively unsuited. Kettle and coffee/milk in the room on a desk as well as free wifi. We felt safe as 2 girls walking from the hotel to the city centre and back late at night after a concert. A staff member greeted us and let us know how the locks etc worked. Amazing would highly recommend. Can't beat the price and quality of this place highly enough. Thanks.

Very early start so never bothered with breakfast. Got to the hotel very late . Still time to have a quick beer and bar snack sandwich, very tasty and much needed. The room was very clean and modern. I would guess that the place has had a in depth refurbishment recently. Bed was very cosy and it took some getting out of it to go to work, several more hours would have been great. The location was 5 minutes from my next day call and the early start got me there with no traffic hold ups, amazing for the city Center location of The Crofts. Would I stay again? It’s on my list of frequent used hotels already. Great staff great room great bed hence my great review.

I should have got to bed earlier!

.neat bedroom and the environment, good comfort

I went to the kitchen/bar to request for a breakfast, very unfortunate, no one to attend to me. I called the provided telephone number, to my surprise, he said I ought to have Perhaps, but you should have ordered breakfast last night. Moreover, If you could go to the dining room at 8am and ask politely then Possibly? . Very embarrassing respond from who took up the phone., I am not begging for free meal

The hotel was a 10 minute taxi ride from city centre but was in a quiet residential area. A code was texted to access the building and the room which meant no interaction with staff was needed, although they were around and very friendly. The room was very clean and extremely comfortable. There was tea and coffee available and the shower was powerful and easy to regulate temperature. The bath towels were big enough for larger people which is important to me. The rooms are above a friendly pub so there is a communal area to sit. Breakfast was available to book as an extra but we didn't.

I have nothing negative to say about the Croft other than the price was extremely high for one night but that was the same across the whole city due to a large concert happening.

The staff were so lovely and welcoming. I didnt explore any more than my room so cannot comment on the bar area etc. The code for the outside door and room was a nice touch! Made coming and going really easy and hassle free. The room was warm, quiet, with a soft bed, lovely shower and everything i needed for a restful stay. Will definitely be using again.

The seagulls at 5 am. Nothing that can be done about that though.

Easy check-in (only saw staff when leaving). Very clean. Surprisingly spacious for what was billed as a single room. Decent sized bathroom. Only stayed overnight so can't really say more.

Only natural light was from the bathroom window. Whilst frosted, I'm not sure one couldn't be seen from the street through said glass. There was a light outside the bathroom window which shone into the room even with the door pushed to. Bed was a bit soft for my liking but that's very much personal preference. There were two pillows; it was a small double for one person; it was more than adequate. No flannel/sponge provided but that was my fault for forgetting. There was an handtowel and a bath towel.

Staff were lovely and very accommodating. Bed was comfy and the whole room was very clean. We were glad of the fan that was provided as it was very hot in the room but that was due to the lovely weather outside. Could connect Netflix and prime to the tv so we could watch whatever we liked.

No bedside tables or plug sockets at the side of the bed. Other than that we had no complaints at all.

Prior to arrival, we were given an access code for the door, which worked fine. Room was clean and a good space, with a good black-out blind. The smart tv could be tuned into apps such as Amazon and Netflix. The hotel is located in not the best part of town, but is nevertheless handy for the city centre, no issues. Did not have breakfast there, as there is a Wetherspoons on the way into town! The only member of staff we met throughout our overnight stay was a lady who was cleaning the rooms as we left. She was friendly and approachable. Nice stay.

We have never stayed somewhere with no "meet & greet" before, notwithstanding there is a pub downstairs, if anything is required. However, the system worked well, and it was an enjoyable stay.

Before I left my last hotel, Crofts Hotel had sent me a text with my room number and code. Immediately I was aware that this hotel was well organised. When I arrived the staff couldn't do enough to help me settle in. The lady that met me was very helpful, and introducing me to the pub's African Grey parrot was just an added bonus. My room was immaculate. It was clean, comfortable and catered for my every need. I was well impressed and the room was remarkable value for money. This hotel was like discovering a gold mine and I will certainly make this my first port of call when I visit Cardiff again. I highly recommend this lovely hotel/pub if you want a friendly place to stay in Cardiff. The staff and the regulars are friendly and welcoming.

I liked everything about the Croft Hotel. The only thing I would advise is to arrive as early as possible to allow you time to get a space to park on the street. The hotel doesn't have its own car park but there is plenty of "on street" parking; you just have to be lucky to get a space. Be aware there is also permit parking for locals. If you park there you will get a ticket.