We absolutely love staying here. The property is in a fantastic location and offers a stunning view of south bank and the Yarra river.

We stayed in the Family Room. The room was set out a little strange - it is basically a private corridor and two normal rooms that both lock (need card key to enter). The doors to the bedrooms don’t stay open, so we ended up having to keep them open by putting chairs in front of them so they wouldn’t shut. We felt uneasy about letting our seven year old sleep in a big room on his own with the doors closed. Not to mention that he is small and the doors are too heavy for him to open on his own.

Perfect location near the train and tram. The best way to get around in Melb. Breakfast was good, great selection of food, especially for GF and Lactose intolerance.

We were disappointed that our room hadn't been serviced all day. Especially after a fun, busy, long day, all we wanted to do was have a shower and go to bed and watch some Tv. We woke to a "cleaner" entering our room, with no permission, no knocking at the door, just walking straight in. They said they had come to clean? We were horrified that after 9.30 pm at night they were still doing the rooms?. But it didn't seem right as there was no cleaning cart on our floor when we got home earlier. We went to the front desk the next morning and notified them of our disappointment. They apologised, and that was it.

The staff I had interactions with were very welcoming and kind The rooftop bar was amazing, the view and the food were incredible The view from the room I had was incredible The location of the hotel itself was good, close to transport

I had to change the dates of my stay last minute. I called the property directly first to change, then was told by reception to call booking.com as they couldn’t do anything. I called booking.com, the person I spoke to was very lovely and helpful, but they were confused as to why the property had directed me to call booking.com to change the days instead of doing it themselves. Luckily everything was able to be fixed, and the service from booking.com was very fast and pleasant

The stay was pleasant right from the start with the staff being professional and friendly. The room was clean and had the facilities you could expect at this price point. The hotel was in a convenient location, few minutes walk to the city and stores,.

The aircon was just playing up from time to time. Had to call the reception couple of times to get it going. During the night, it switches on for a couple of minutes and goes off, this repeated through the night. It was like a factory machine starting up slowly, and switches off. The only thing about the stay that annoyed me as I couldn't set the preferred temperature, and the reception had to do it remotely.

The entire hotel smelled amazing! So lovely to walk in each time and be greeted with the lovely scent. Everything was very clean and well maintained. The staff always greeted us with a smile and were happy to answer any questions. The room was very clean and the facilities were high-end. We had dinner in the restaurant on the second night of our stay for my daughter's birthday, and they made it special for her, which was honestly so lovely.

Honestly, there was nothing we didn't like. The room doors were heavy and slammed shut hard, which was jarring at first, but once you got used to it, they were fine, and I can understand why they needed to be that way (security, and ensuring they closed behind a guest etc).

The location was fabulous! We managed to get a corner room with a view of the river. We walked to the NGV three times while we were there, and we even went for a jog to the Tan one morning. Proximity to the trains,trams and skybus stop. Spacious room for two people, comfy bed good wardrobe space. The pool looked really inviting but we didn't have time to use it. The view from the Restaurant upstairs was beautiful day and night. Nice new rooms.

The first impression is the entry which are stairs- terrible after dragging your luggage to get it up these three stairs, there is a ramp but it is on the side and so unappealing, keep this in mind if you have mobility concerns. They didn't even have one sewing kit! Couldn't help me sew a button on just before a wedding - c'mon those kits are standard issue for a hotel, no one in housekeeping could help either. The coffee machine isn't a La Marzocco (if that is important to you).

I loved the room furnishings - we were only here for one night, but if you were there for a few with more stuff, there were so many small but smart places to put items. E.g., the small shoe rack/slats at the bottom of the wardrobe, the shelves in the bathroom, hooks and towel racks in the bathroom, etc. Also loved the appliances in the room - the iron, kettle, hairdryer, etc. Very functional room. I also didn’t expect a room with a view when booking, and getting one overlooking the Yarra and Southbank was a very very welcome surprise!

Nothing comes to mind!

fresh and modern, good styling and ambience. staff were lovely and location excellent.

the bathroom shower wasn’t very clean. It had hair from previous occupants and tiles were dirty around the base and on the floor. looks like a only a quick wipe over is being done, was a build up of mould starting.

The whole process from booking to check in and check out was simple, staff were friendly and the hotel was lovely and comfortable.

The fragrance in the main lobby was extremely strong, one of the cleaners was extremely clumsy and came across quite rude and pushy. We were in the elevator going up to our floor with our luggage, she pushed her way in while there were already 4 guests in the lift, she was quite close with the trolley. When exiting the lift she was pushing the trolley rather than being behind and pulling so one of the wheels got stuck in the gap of the elevator and food (dry biscuits) fell off the trolley and went everywhere, my partner helped move the trolley out of the way and helped pick the food up with no response or even a wave.

Good stay. Comfy bed. Complimentary breakfast and friendly staff.