The front desk lady was amazing. Always helpful and knowledgeable. Above and beyond. The shuttle drivers, just as accommodating. The hotel room was a little out dated: no usb ports or C ports. Some wear and tear. Here and there in bathroom as well as furniture. Bed was ok. Not great but ok. The pool area was crazy. No order in the jacuzzi. Children under 14. Some with parents. Under 5. Trying to warm them up. Because the pool water was extremely cold. The patrons did not watch their children. A woman tried to be rude with my 7 year old granddaughter over a beach ball that was not theirs. Another child tried to bully my granddaughter over noodle. I was polite in both cases. Another two boys 9&10?, were being picked on by a teen, 13-14? The horse played was Attempting to drown. Again no supervision of parents. On either side. We were present but we were on vacation. Not present to watch other people’s children. Though we did prepare to intervene if, absolutely necessary. The younger boys’ older brother maybe 14 or 15, came around and he proceeded to horse played with the first teen. Play drowning him. They ended up at the jacuzzi, leaving the two younger boys alone. Finally their mom was present, by then. Just no one to make sure children are not left unattended was our concern. With too many bullies around. Children preying on children. Adults cannot intervene lest they get accused of anything nowadays. Just pray for the best. However, Wyndham could be held liable due to no security to any parties involved. Just a thought. Our first night’s sleep was disrupted by preteens/teens, running around at 1-2am. Breakfast meals were okay. No oatmeal, fruits or waffles but ok.

I liked the closeness to the mall. The room was spacious. The beds were comfortable. The view was awesome. We had a king sized bed with a pullout couch in it, face the pool , the breakfast was decent, the pool area was nice and clean.

Our room wasn’t freshened up every day new towels we had to ask for them, and then the person that we asked didn’t know how to speak English, we wanted to enjoy the pool, but it closes at 10 which makes it difficult, especially if we’re on spring break I think it should be open till later. The breakfast line is way too long. I feel like the option to have waffles is wonderful but they need to have a different set up so more people can get waffles made and then not have to try and find somebody to fill it. Better restaurant options, nearby .

Perfect location. Beds were very comfortable, room and facilities were clean, staff were very helpful and courteous, shuttle service was excellent, and the drivers were very friendly and helpful. Breakfast great. A wide variety of things to eat, hot and cold.

Our toilet didn't fully flush. We let front desk know and they let maintenance know. We left the room for the day and when we returned, we could tell that they had been in the room and had done something. Whatever they did, did help for a couple flushes. And then we were back to having to flush 2-3 times just to get toilet paper to flush.

Check in was quick and easy! Had a 2 queen bedroom. Very spacious with a recliner to chill in! Bathroom wasn't cramped, with a shower/tub. Swimming pool was larger than we thought, and has a kiddie pool area too! This was the first hotel with a free breakfast that had an abundance of food choices available! And was still was well stocked when we we at 9:30am, breakfast ends at 10am. Also, the hotel smelled great when we entered!

To be quite honest, there wasn't anything that made me feel like it could have been better. But if you need something, the ashtrays outside could have been placed further away from the doors.

Was hesitant based on some of the reviews- but we had an AWESOME time. Our 1yr and 4 yr old loved the zero-entry waterpark! The poolside king suite was perfect for us and in great shape & very reasonable. We could very easily walk to the mall, which was a huge perk to not load kids in/out of vehicle.

The breakfast could have been better, most of the cooked food was not great but they did have cold cereal/yogurt/oatmeal, ect. Huge bonus- they had a very nice latte/coffee machine that was so good & saved us a ton of money at the mall coffee shops!! Yum.

The breakfast I ever had at a hotel! The pool area was PERFECT for the kids! Had a good view of the pool from our room., if we had older kids it would be nice to let the swim and still have a good eye on them. The rooms were spacious, we had 4 kids and 2 adults... we brought our own blow up bed because all the room with the pull out bed were taken, but we had more then enough space!

There were kids running around the pool unsupervised and throwing balls, almost hit me, hit the chair I was sitting in. Towels for the pool were scarce. And something made my kids break out in a rash (we assumed some sort of detergent they used.) Had to run out for benadryl.

Location was fantastic, right across the street from the Mall Of America. The pool area is especially nice at this hotel, it was freshly remodeled and very large. Even the breakfast was far above average for a hotel. It was an actual hot food buffet not the usual grab and go package goods. Rooms were nice and spacious and connected to keep the family close.

My only real complaint was that door key cards didn't work well or at all on multiple occasions. One of the times was right after the entire family had gotten out of the pool. Thankfully the staff at the front desk was plenty helpful and understanding and got us new key cards every time. But it was four times in a two night stay.

It was a nice area, staff was friendly and informative. The pool area was perfect for little kids when it was not super busy. It was also nice having an area for breakfast. The rooms were clean, things were dated but that did not affect the stay.

On the weekend the pool is super rowdy and busy. We stayed Friday-Sunday. We were able to take my daughter swimming Friday night but not Saturday. Kids were running all around in the pool area to where my 1 year old daughter was pushed and knocked over into a metal chair. Go early to breakfast, otherwise it’s gets busy and you’ll have to wait awhile, which is understandable. I thought the hotel was closer to the mall, walking distance with a stroller and such. It’s feasible, but we chose not to with being so close to the freeway.

very kind staff ! great breakfast! the kids loved loved loved the pool! the room was really comfortable and we enjoyed our stay! it was really clean and the housekeeping staff was kind! Thank you for all you do !

There was nothing that we did not like. The only thing I heard people complain about was the room deposit but I understood the deposit when I booked the room and it was given back on my card. So it was not a problem

It was right next to the mall of america. Less than 3 mins to drive. The pool area was amazing for families with kids! It was a little on the older side - not very fancy - but the value for your money is above expected. Definitely staying here again.