Location was perfect. Walking distance to most places and bus stops. Staff was very friendly. Very quiet room. Best coffee I have ever had at a hotel. Bathroom had been renovated. Great value for the money.

I wish there had been a fridge to keep drinks but the office gave us ice every day to keep them in. View from our room wasn't good but we were not there for the view from a hotel.

Great location! Only steps from the Clifton Hill Experience, Sky Wheel, Attractions. Good parking access. Staff was very friendly and helpful. 24/7 desk service. The only thing which was inconvenient is that there were no refrigerator in the room, so you have to go to the front desk, but ice was free and readily available. Coffee maker in room and good coffee. I felt very safe there. Would book a room there again.

No refrigerator in the room.

I would say please stay here if you visit Niagara Falls. The location good and everything walkable like Skylon, boat trip to falls, night life, arcade Clifton Hill attractions, eatery, kids activities and so on. Staff are good very helpful. Ample free parking across the property if this overflows. No breakfast though.

No breakfast or a lobby to wait. If few folks are checking in you might be queuing up and standing on the road.

The location is so convenient. It has a nice pool, not to warm but it was OK temperature to spend some time in there. The hotel was clean, beds were big and comfortable, staff was helpful and friendly. The room was big and spacious.

The key card dismagnify really fast and easy. I got lock out of the room twice. I had it away from the phones but it still happened. I was told if I go by the game area it will stop working as well. I wish the rooms have a mini fridge.

No breakfast. The location is really good, is near everything in that area. It was a shame we could enjoy the pool, maybe next time. Recommend your guests not to go to the chinese restaurant around the corner, the food es terrible!!

First, the location is fantastic, right in the middle of all the attractions! The people that run the place are friendly and helpful, and the room was welcoming and comfortable. Would happily stay again!

The only thing I can think of is the parking lot. There aren't very many parking spots in the lot. Not sure if any close lots would honor the parking pass from the hotel.

Loved the location of this hotel. You are right in the heart of the action. Walking distance to everything. No ice machine, but the front desk is happy to give you a bag of it if you ask. This hotel is a little dated but clean and comfortable. I would definitely stay again.

There was no fridge in the room.

The location was perfect!! The room AC was top notch. The cleaning staff were friendly, accommodating, all around awesome! Location, location, location!!

A little bar fridge would have been welcome!

Rooms were clean and nicely appointed. Coffee maker in room as well as hair dryer. SO close to everything on Clifton Hills! Staff were exceptionally friendly and helpful. Added bonus, at check out you could pay an additional $10 to stay parked in your spot until 4pm, OR, we asked at the front desk how we could go about staying parked until 9pm… they said “Sure! No problem… $20 dollars!!” We said “Perfect!!” (The surrounding lots are all $40+ for the day… ) We’ll use this hotel again if ever back in the area!! Five stars!!

Not the properties fault, but very congested, traffic wise… I suppose to be expected, the closer you get to the falls… actually getting to the property was a bit of challenge!! lol!!

neat and clean

tv channels sucked waste of time even having a tv