Stayed 3 nights. One bedroom apartment was extremely spacious, clean, comfortable and had a view of the lake. The kitchen was well equipped (microwave, cooking hob, and coffee and tea making facilities) - suitable for light cooking. TV also had multiple channels - suitable for families with kids. Ample parking within the compound. Good location, along the main road into Queenstown and a short 12 minute walk into town / to the lake front. Roadworks were still ongoing but did not impact us in any way (e.g., no noise after hours / still quiet at night and property can be accessed via Frankton Road). Staff were responsive / helpful with queries and flexible with check-in.

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Friendly and helpful receptionist. Was kind enough and accommodating. Although not in the city center, it was close enough and a good exercise walking back and forth up the hill.

I didn’t like that the daily housekeeping did not fully clean the room. They only replaced towels, empty trash basket and replenish condiments however any spillage on the counter, dirty bath tub , trash anywhere else, were never cleaned. Left as is for the duration of the stay. So room didn’t feel fresh and clean at the end of the day. Thus would have boosted the overall experience.

The room was spacious, clean and comfortable. We had a lovely table and chairs in the window to enjoy the view. A microwave, hotplate and fridge in the kitchen. The staff were very helpful when we had something to sort out and responded promptly. the bed was massive and so comfortable. There was a spa bath which we didn't get around to using. A brisk walk up from/down to town, but also accessible by bus, and lots of parking. Also really nice was the fact that it was a small motel - much of the other accommodation in the area was huge hotels with masses of rooms and floors and people.

Unfortunately for the owners the city of Queenstown were repairing the road, specifically the section right outside our window - so the view was minimised by hoarding and machinery. But as it turned out while we were there there was minimal interruption and noise.

I appreciated that this accomodation had off street parking, as with previous stays to the Queenstown area I have had to find street parking which is often difficult. The room we stayed in (Standard Studio) was perfect for our needs and exceeded our expectations. The room felt clean and tidy and we appreciated the room service/bed reset in the mornings. It was nice to have sky tv in the room, as well as a great range of kitchen cooking equipment to be able to cook meals!

Our apartment had a beautiful lake and mountain view. The kitchen is well equipped, and the whole apartment was very clean. We loved the possibility to turn on the heating, as the weather was quite cool. The motel is on the main road, though not at all noisy, the hustle and bustle of Queenstown centre is within walking distance, and the are local buses too. We were very satisfied with our stay!

Nothing, we loved everything!

Great location with being able to walk into town. Clean Comfortable beds. Plenty of towels/flannels. Had everything we needed.

The roadworks outside were going all night and kept us awake. It would have been fair to let us know about this when we booked or as soon as the motel was aware the road works were continuing during the night. We should have been made aware the heater was on as it had a large chair right in front of it that we put clothes over and we went to bed with it like that. Thankfully, I got out of bed as it was too hot in the room and looked around to see if there was heating on somewhere in the room.

Everything! On balance, the best place we have stayed on our trip. The staff were super helpful, the apartment well equipped, great bath / shower, comfortable bed. Everything we needed for our 3 night stay. Extra bonus was the laundry, only 2$ for the dryer and all came out totally dry. Result!

Nothing! It's worth noting for those with limited mobility. It's a bit of an uphill walk back from the town, but it's not far.

The staff were very informative about the current conditions in Queenstown, with water problems and the necessity to boil drinking water. They were also very apologetic about the roadworks that made access to the motel difficult and confusing, and assured us they had striven to reach an agreement with the workers to keep noise level down overnight. They also said they had a strict customer noise policy and we should complain if our peace was disturbed. We were given a room at the front of the motel, which had a lovely view of the lake and the mountains surrounding! Very picturesque!

There was Bollywood music playing next to us at night, the drums were very bass. We were in bed by 9.30, when music started. Fortunately the noise level was decreased at 10, and completely turned off by 10.30

The room was spacious and very comfortable with clean amenities. Kitchen was great with lots of utensils. Reception was very friendly and helpful.

Microwave was a little old. Roadworks were very inconvenient and made things very awkward. The roadworks were not the fault of the Motel but all the accommodations along this stretch would be suffering from the extensive and long winded repairs to the roads. Council get your act together.

The room met the general expectations for accommodation - it was clean, the beds were very comfortable, the kitchenette was stocked, Wi-Fi had no issues, and the shower had good pressure. It's not far from town and there was a nice view from the room.

Prior to attending, the staff kept sending the same message (via Booking and then similarly on text) wanting to know the exact time and direction we were arriving from and whenever I responded, just resent the same message rather than addressing what I'd said. There are large roadworks occurring at the front of the property that started at 7am and were very loud. The room was by a staircase which had children yelling while running up and down it, the room doesn't appear to have any noiseproofing as it was very loud also. The carpark wasn't delineated so the neighbouring visitor had parked over into our space, making it difficult to get out of the park safely and would have been impossible if anyone had been in the park behind ours.