Excellent, helpful and friendly staff at all levels. Breakfast good and in a lovely area/room. Interesting and somewhat historic (Art Deco) building. Hasn’t been over modernised which is perfect. Take away and restaurant food is readily available very close by. As a less agile older person the bath would benefit from handles to help getting in and out. The short walk from the public transport was good. The small area of street leading to the hotel isn’t the most salubrious but it’s worth it.

The service of the man at reception, really friendly and they put sparkling wine and glasses as a bonus because it was our anniversary free of charge.

The jets from the jacuzzi could have been cleaned out. Lots of limescale and bits came out into the bath.

Loved everything about the stay! The rooms were really good; clean and had all facilities. The breakfast was fantastic. Loved the food and the selection. The staff were extremely nice. Even let us keep our bags for a while after checking out, so that we could see more of the city worry-free! The stay is so very beautiful! Has a retro-antique feel. I don't know why the place isn't more famous! Coz for me it was the perfect stay in a city like that. The vibes were just so so so great!

Friendly staff, good location, pretty good value for money would recommend it

The room was to the backyard of the building which is no garden or so but the entry point of all doors of the neighborhood. So even if people moved quiet in and out their houses it was pretty loud due to the building structure and sound echo. If you book I would recommend to check if you can get a room that points to the street side and not the backside of the building

The staff were very friendly and helpful. We checked out before breakfast on our last day, so they ordered our taxi and packed us a takeaway breakfast. The room was newly redecorated so clean and the bed was very comfortable. Everywhere was walkable from the hotel, although it is situated on quite a quiet street.

Very minor details, no drink facilities in the room (there is a mini bar), for a four day stay it would have been nice to make our own drink. There was only one socket in the room, so irritating when trying to charge multiple devices These are small things though, and we would definitely recommend and stay again.

Location to public transport..my mum could travel for free on all transport as over 65..just had to carry a photo i.d to show if asked..I paid £10 for a 3 day travel card for all public transport. Lady on reception was exceptional Warm comfortable rooms.but could open windows if needed to cool. Few restaurants and bars within walking distance. Nice breakfast in a beautiful basement

No English tv except sky news

This experience was something special. Like a trip to the past, to the beginning of the last century, to a time of prosperity and new opportunities. Unfortunately, the Cotton club in the basement is not working. Too bad, because it would have been a perfect experience. Our stay in the Exclusive Suite was really pleasant. The room is nicely decorated, the bed is suitable, the bathroom is nice, the bathtub is excellent. Breakfast is served in a beautiful dining room, but there is no premium offer here. It is a classic breakfast. I have to compliment the nice girl behind the reception desk, she really went out of her way to make our stay perfect.

Breakfast could be better. Give the hotel a soul. Add a bartender to the bar and live music to the club.

Loved the feel of the hotel....beautiful wood, very old school feeling. Location was good...we could walk to Parliament and the Danube. Breakfast was very good, lots of choices. And it has AC!

The staff person on duty the first 48 hours (literally!) we were there wasn't exactly unpleasant, just not very helpful. The parking is kind of a pain because you have to be buzzed in and out by the staff.

We loved everything about this quaint charming hotel. So much character and just so beautiful! All the details. All of the staff was so warm and welcoming and so helpful throughout our stay. The breakfast was really good and our room was so lovely. I loved everything about this hotel.

We loved everything!! We have not one thing to complain about! Loved it all!

The hotel is beautiful, the personnel were nice, the breakfast is good and, by request, they even gave us something to take with us the last morning since we left before the breakfast hours. Cotton has left a great impression about Budapest and their people.

Although the bathroom is apparently sanitized for every booking, we noticed that it was not neat...some stains and dust were left over. Maybe unluckily, but our safebox did not work. We could cope without it...but if it is offered, it would be nice to have it usable.