All of the staff members were the nicest people! The breakfast choices were very good! The beds were very comfortable and the rooms were perfect!

The one woman who handled the breakfast each morning was always abrupt when answering peoples questions. And many times she would slam utensils, chairs, and dishes. BUT sometimes she was sweet as can be when talking to children or people she knew. I noticed many people just stayed out of her way. I understand there was construction going on but the waffle station should be placed someplace else. Too difficult to make waffles and people were trying to walk around them.

The room was clean, bed comfortable and the air conditioning worked well. The location of this hotel is convenient to our family who live nearby.

The breakfast dining area was being renovated. The location of the buffet food to the eating area was inconvenient and all the way at the other end of the hallway. It was necessary to make more than one trip back and forth carrying hot liquids and food and avoiding the traffic of other guests departing the elevator with suitcases and children who were also in the hallway. The coffee station was also blocking foot traffic back and forth. The sign indicating the eating room was identified with a caution wet floor sign propped against the wall. Most guests appeared to take food back to their room. This was not up to usual Hampton standards.

We especially love the King Suite with the jacuzzi tub. That is our main reasoning for staying at this hotel. This is our 3rd stay here and we love the friendly staff. Everything went lovely. Enjoyed our delicious breakfast. Our kids enjoyed the large, outdoor, clean pool.

The only thing that I could say we didn’t like was our 2nd stay in room 405, we couldn’t get the jacuzzi tub to work properly. It was stuck on the very low setting but, that was not a biggie for most people. We won’t stay in that room again though because, the jacuzzi tub is why we go here. The leaf blower guy came around the pool blowing leaves at an odd hour while everyone was enjoying the pool. Other parties seemed disturbed but, we didn’t mind.

From the moment we checked in, you could feel the energy that the employees here really enjoyed working there! They showed the most respect I have ever received at any hotel!! 100% will always be my go to when we go to Charlotte! It was so convenient to the highway. A couple late night eating places. Breakfast bar was clean and well kept stocked. The lady that was going behind us restocking as everybody was eating was very punctual and polite considering the morning crowd she was dealing with!! 100% recommended!!

Nothing! I love this place

Love the location area... and had a great time while I stayed for 11 days and even after I very brief issue.. the staff was on it doing great job to make sure these 3 minor issues were taken care of 💯 percent.. all staff was great except one member Rita at front desk has been perfect.. she's a really genuine sweet person and if I was having a bad morning she she'll make you forget about whatever it was that had you upset with in the first place .. the world needs more people like her I guarantee everyone one would be much happier and the world would be a better place.... I'm a local so the next time I'm in a bad mood, I'm just going to drop in and wish Ms Rita a great morning

It's so nice I don't wanna leave

I loved the staff that worked there and how helpful they were. They exceeded my expectations more than I thought was even possible. Anytime I am out for a trip near that location, I will be staying with them from now on.

Nothing, everything was absolutely perfect about this location, staff and comfortability.

Mr Rita is the best 👌 Love the location area... and had a great time while I stayed for 11 days and even after I very brief issue.. the staff was on it doing great job to make sure these 3 minor issues were taken care of 💯 percent.. all staff was great except one member Rita at front desk has been perfect.. she's a really genuine sweet person and if I was having a bad morning she she'll make you forget about whatever it was that had you upset with in the first place .. the world needs more people like her I guarantee everyone one would be much happier and the world would be a better place

Place is so great I can't seem to make myself leave

Me Rita is the best 👌 Love the location area... and had a great time while I stayed for 11 days and even after I very brief issue.. the staff was on it doing great job to make sure these 3 minor issues were taken care of 💯 percent.. all staff was great except one member Rita at front desk has been perfect.. she's a really genuine sweet person and if I was having a bad morning she she'll make you forget about whatever it was that had you upset with in the first place .. the world needs more people like her I guarantee everyone one would be much happier and the world would be a better place

Place is so go I don't wanna leave

Check in staff and Breakfast staff (Ms. Pat & the gentleman at the front desk). The hotel was prime location to all the stores. Great traffic to and from hotel.

The room did have many maintenence issues. Bathroom sink stopper was broken (we had manually release the water), the handle in the kitchen was also broken and the was a hole of the bathroom door. Maintenence never showed up our entire stay.

The room was so nice and clean. The staff was lovely, the pool was so nice. I misses breakfast sadly but heard good things. Highly recommend this for a clean, affordable, comfortable & well located stay in Charlotte ! Nicer than I even expected ! I will be coming back for a low-key stay.

I have 0 complaints. The mattress probably was the only thing I didn't love. My room was spacious and clean!