Great location! Only steps from the Clifton Hill Experience, Sky Wheel, Attractions. Good parking access. Staff was very friendly and helpful. 24/7 desk service. The only thing which was inconvenient is that there were no refrigerator in the room, so you have to go to the front desk, but ice was free and readily available. Coffee maker in room and good coffee. I felt very safe there. Would book a room there again.

No refrigerator in the room.

I would say please stay here if you visit Niagara Falls. The location good and everything walkable like Skylon, boat trip to falls, night life, arcade Clifton Hill attractions, eatery, kids activities and so on. Staff are good very helpful. Ample free parking across the property if this overflows. No breakfast though.

No breakfast or a lobby to wait. If few folks are checking in you might be queuing up and standing on the road.

The location is so convenient. It has a nice pool, not to warm but it was OK temperature to spend some time in there. The hotel was clean, beds were big and comfortable, staff was helpful and friendly. The room was big and spacious.

The key card dismagnify really fast and easy. I got lock out of the room twice. I had it away from the phones but it still happened. I was told if I go by the game area it will stop working as well. I wish the rooms have a mini fridge.

First, the location is fantastic, right in the middle of all the attractions! The people that run the place are friendly and helpful, and the room was welcoming and comfortable. Would happily stay again!

The only thing I can think of is the parking lot. There aren't very many parking spots in the lot. Not sure if any close lots would honor the parking pass from the hotel.

Rooms were clean and nicely appointed. Coffee maker in room as well as hair dryer. SO close to everything on Clifton Hills! Staff were exceptionally friendly and helpful. Added bonus, at check out you could pay an additional $10 to stay parked in your spot until 4pm, OR, we asked at the front desk how we could go about staying parked until 9pm… they said “Sure! No problem… $20 dollars!!” We said “Perfect!!” (The surrounding lots are all $40+ for the day… ) We’ll use this hotel again if ever back in the area!! Five stars!!

Not the properties fault, but very congested, traffic wise… I suppose to be expected, the closer you get to the falls… actually getting to the property was a bit of challenge!! lol!!

The location was perfect!! The room AC was top notch. The cleaning staff were friendly, accommodating, all around awesome! Location, location, location!!

A little bar fridge would have been welcome!

neat and clean

tv channels sucked waste of time even having a tv

very friendly staff. GREAT location. free parking during stay. indoor pool. quiet. clean. yes it is an older property and if you want to pay 3x more you can do so just up the street but it was everything we needed. Air con worked well, lots of hot water, not noisy at all. supplied towels for pool. Very few hotels are closer to Clifton Hill entertainment street than this one.

nothing

The Location was excellent practically at the top of Clifton Hill! The rooms were clean, I appreciated that the cleaning staff that cleaned and replenished our items in the room daily. I also appreciated that they gave decently sized bags of ice.

The parking is tight, but we didn't have a problem, and for an extra $10 we were able to leave our car till 4pm on the day of our departure. We were on the second floor and an elevator would have been nice, but it wasn't too bad.

My spouse works in food factory sanitization, so he brought his UV light to check everything from walls, sheets, doors, bathroom, etc.. and all was ecellent, even the sheets were very clean with no spots anywhere on them. I would call that grade A quality. Close to everything and Clifton Hill.

The hallways had a musty smell. The beds were too stiff and could feel some springs.