Big comfortable bed, great location- near lots of food shops & not hill-y, great blockout curtains, easy check in- was initially going to just drop off bags but the friendly staff said we have our room ready so we were able to check in earlier with no extra fee. Our room had more than enough space for 2 people. Both sides of the bed had accesible wall sockets for chargers/electronics.

TV couldn't cast Netflix, but was able to cast Prime video. Wifi was decent although my movies did buffer from time to time. There weren't any complimentary water provided in the room so make sure to byo. Our room was near the elevator so we occasionally heard people talking.

The Airedale Boutique Suites are a perfect base to explore Auckland. The location on Queen Street is a short walk to the Harbour via shops and points of interest. There is plenty to explore from this base if you are in Auckland for 2 to 4 days. We found the rooms spacious clean comfortable, quiet and well presented. We really enjoyed the breakfast, this is a choice from the menu rather than a buffet and is restaurant standard. The staff were pleasant and informative. We had an unusual experience during our stay, the hotel was evacuated at 2:00am due to the fire alarms being set off. This was due to inconsiderate guests smoking in their room. I mention this as the hotel staff and Auckland fire department were professional and efficient. We would definitely recommend staying at the Airedale Boutique Suites if you are visiting Auckland.

Nothing

Airedale is a lovely boutique hotel - beautiful decor and thoughtful touches everywhere. I liked the layout of the room, as a solo traveller the bed being tucked in close to the walls didn’t worry me at all, and made space to have a genuine, comfortable little sitting area. Breakfast in the lovely restaurant was great. Nice minibar, and the TV could be easily manoeuvred to watch from the chairs or from the bed. Location was really handy, and up a bit from some sketchier areas in Queen St. I would definitely stay again.

I liked everything!

The room was spacious and very comfortable. The staff was friendly and accommodating and the breakfast at the restaurant in the hotel was quite good.

The parking recommended by the hotel was a complete rip-off and did not cost what the hotel said it would. Do not go to their recommended garage. The prices are listed in a deceptive manner such that you will pay far more when you go to depart. There are plenty of parking options nearby that charge less.

We really liked our free room upgrade, this was unexpected and much appreciated. Both the superior and standard rooms were specious, uncluttered and tastefully decorated. The staff were very friendly and eager to help. Breakfast in the restaurant was very good too.

We stayed in the Airedale twice, once at the start of our five week holiday in New Zealand and again at the end. Both stays were very good and I would definitely recommend staying here. Our room for the later stay was behind the lifts on the 8th floor, which was perfectly OK, but was rather outshone by the upgraded room we were given on our first stay.

We stayed in a standard king room and wondered how they could have bettered it had we taken the offered upgrade. The room was better than we expected, plenty of room, comfortable furniture, super comfy bed. Bathroom was good size and good facilities.

The only draw back was the fridge. More a wine and drink dispenser(crazy prices). I am diabetic and the fridge was too warm for insulin, fortunately the staff helped and with a froze a freezer pad in the kitchen for me. We had tried to reserve a table in the restaraunt before our arrival but that proved to be too hard for the organization, given how close reception are to the dining area and are served by the same staff??

Room decoration was very pretty and felt fancy. They have upgraded us as it was our anniversary and we were very grateful. Breakfast was great too, so worth it.

The pillow were very uncomfortable, like the worst possible type, very hard or super big. The room had a very strong sewage smell, we had to keep the windows open in the cold to be able to breathe there. We tried calling reception but they said they could only get someone to fix it on the next day and we were only staying the night. Then on check out, the staff said it was a known issue on that room and she didn’t understand why the previous staff put us there. We were disappointed.

Staff were polite and helpful, the self checkin was easy, and we managed to get into our room early. Room was spacious, beds were comfy, room was clean. The location was perfect, we were attending an event at the Town Hall and it was right over the road. Stay was generally quiet, especially for the middle of a city. Good value for money, would stay there again.

At 5.30am there was either road works or reeealllly long and slow rubbish removal outside, but I don't blame the hotel for this and with earplugs I got back to sleep.

⭐️⭐️⭐️⭐️⭐️ Absolutely Fantastic Stay! We recently stayed at the Airedale Hotel, and everything exceeded our expectations. We were generously given a room upgrade, which included a delicious free breakfast—such a wonderful surprise! The service was fabulous from start to finish, with attentive and friendly staff who made us feel incredibly welcome. The room itself was stunning—spacious, beautifully designed, and incredibly comfortable. We highly, highly recommend this hotel to anyone looking for a memorable and luxurious stay. Can’t wait to return!

Couldn’t fault it!!

Hands down, one of the best stays we've had. Everything was immaculate. The bed was very comfortable, and every detail was thoughtfully considered - from the coffee machine and chocolates to a personally addressed handwritten note. Being able to open the windows was important to me, and that was taken into account as well. The complimentary room upgrade was a pleasant surprise. The location was perfect for our needs. We’ll definitely be back. Thank you Airedale team for your hospitality!