The car park was exceptional. Secure and close by. The welcome was warm and the rooms were lovely and clean and very comfortable.

Just a bit nit picky here .. sorry. :-/ The bed was great, but it did have a very pronounced 'squeak' when either one of us turned over in bed! Also, the pillows were lovely - really soft and 'squishy' but when you laid down you were rather flat? I'm asthmatic, so another pillow to elevate me a bit would have been good - perhaps a spare pillow in the wardrobe would be a good idea? 🤔 Anyway, we'd been to a show and as it was rather late when re retired, we didn't want to worry the front desk. I'm certain they would have provided one for me had I asked. It wasn't a big deal and we both slept really well - the room was absolutely super,

Good location. Clean large room

Cleaner didn't come once during the stay The booking confirmation stated a £50 breakage deposit would be required but when we got there we were charged £150

The property is lovely clean and has all the facilities you could want as well as feeling safe as you need to use your room key for the elevators. The level8 bar is amazing the cocktails and staff up there were amazing

The reception staff were quite rude on multiples occasions when we arrived we went to ask about parking and as we arrived before check in time and was dismissed completely, when we returned to check we were seen by another staff member who was much more pleasant. When checking out we had a similarly bad experience where the receptionist seems unable to tell me how much i had left to settle or too be returned to my card due to the £100 deposit you pay on checkin, which you’d think would be rather simple. When i asked for a paper copy of my bill to try to work out myself what my remaining balance was, that was almost too much to ask.

The location was perfect for our stay and the hotel was exceptional, room was lovely all hotel was very clean, breakfast was delicious and great value for money! All the staff were very helpful....but one member that stood out was Olivia on the front desk!! She is a credit to the team always there to help and nothing was too much trouble..always greeted with a smile honestly our stay wouldn't have been the same had we not meet Olivia!! Thank you so much for all you did for us and we will definitely be returning

That we had to come home lol

Room was lovely, breakfast great. Pool and spa area ok, especially the sauna and steam room. Liked the hot or cold showers. Changing rooms clean and tidy. Most staff,friendly and helpful. Close to the beach and a carpark.

The pool had a little too much chlorine, especially potent when jacuzzi was turned on. Sky bar was closed, and we weren't told this at the time of booking. Ignored by restaurant manager on Saturday evening, there were lots of empty tables but we were told to wait for half an hour so we had a drink and waited. He j then ust ignored us, so we went elsewhere

The location was very central with easy access to the cinema, beach and restaurants. Ideal when travelling with granddaughter. Restaurant offered excellent selection.

We had specifically booked the Hilton because it had an indoor pool. However, on our first visit to the pool, there was so much chlorine in the water it was hurting our eyes and we had to leave. We didn't get to swim at all during our stay. Other families were also leaving the area. We mentioned it to the leisure reception staff who said they were aware and were keeping the doors open!

Our room was a good size and very comfortable. Staff very efficient, particularly at check in/out. Breakfast had a wide choice of fresh food, it was fairly busy and the staff were rushed at times. We ate in twice in the evening and thought that the prices were good value. The swimming pool was busy, but there is enough room to be able to swim if you avoid the times when children are allowed in. The hotel is well located if you want to walk down to the sea front or town centre. Car parking is convenient, make use of the drop off facilities if you can.

Nothing

I am extremely happy with my stay. The breakfast was the best I have seen. Many more options available at breakfast then I have seen In any other brand of hotel well worth the money!. Bed was so spacious

I think guest who are on floor seven should be warned about the music levels coming from the rooftop bar had I known I would have requested a lower floor. But due to the things like the spa and pool I was not in my room much to bother me majorly. My partner was also asked in a rather judging manor what floor was he staying when he went outside in the night for some fresh air. Had he been in a suit and tie we question would he have been asked in the manor he was. The rest of the staff how ever where wonderful!

Swimming pool was very relaxing , nice dark mood lighting. Not much space to sit down only 3 sun loungers. Breakfast was good, nice variety. Bar staff where excellent at cocktail making just delicious 😋 Rooms where good, few switches not working like mirror I'm bathroom but maybe I didn't work it right, no big deal to me. On forth floor with views into city/park Sky bar lacks a bit of atmosphere but maybe that was just a quiet Thursday night.

No bar snacks Lots of dogs

The hotel is clean and nice,staff are friendly and welcoming

The jacuzzi temperature is only warm is not hot the way supposed to be,is same water temperature as the swimming pool The disappointed thing was about the hotel restaurant, apparently now is closed BUT online you can still do bookings and very nice pictures with Mediterranean food still on the website ,which is very tempting,when you ask at the reception they send you upstairs at level 8 which is a proper bar with very poor food menu,this was disappointed Will be very helpful to be removed all that pictures and to closed online bookings as well